Summary
Overview
Work History
Education
Skills
Certification
References
Accolades
Professional Development
Quote
Timeline
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TRACEY WILSON

TRACEY WILSON

Medical Sales Representative
Highland,MI

Summary

Consistently recognized for developing and implementing profitable sales and marketing programs. Successfully promotes new and existing products, gaining significant exposure and market share. My exceptional ability to hunt and cold call upon key decision-makers has led to the establishment of enduring interpersonal relationships with hospital and physician staff, including surgeons, operating room staff, purchasing agents, nurses, nursing directors, hospital administrators, office staff, outpatient surgical centers, and central processing directors. These relationships are built on a foundation of trust, honest communication, and proactive problem-solving, earning me the respect and confidence of my professional network.

Overview

16
16
years of professional experience

Work History

TERRITORY MANAGER

Richard Wolf Medical Instruments
Vernon Hills, USA
12.2017 - Current
  • Company Overview: Richard Wolf GmbH is a global leader in minimally invasive surgery, dedicated to meeting the needs of surgeons, medical professionals, and patients with high-quality, precision endoscopic instruments
  • Responsible for managing all sales activities and business development in Lower Michigan
  • #3 Ranked Territory in the United States
  • Promoted from Sales Representative to Territory Manager in 2019
  • Directly manage a sales representative and service representative to drive sales targets and customer satisfaction
  • Consistently achieve Directors Club status year after year
  • Demonstrate consistent territory growth, even during challenging times like the Covid-19 pandemic
  • Won multiple awards for exceptional sales performance and customer service
  • Secured a trial at VA Ann Arbor with the Professor of Urology at the University of Michigan
  • YoY growth in territory
  • Richard Wolf GmbH is a global leader in minimally invasive surgery, dedicated to meeting the needs of surgeons, medical professionals, and patients with high-quality, precision endoscopic instruments

Territory Manager

Laborie Medical Technologies
Williston, USA
04.2014 - 01.2017
  • Company Overview: Industry-leading manufacturer and supplier of pelvic health and gastrointestinal equipment and consumables
  • Acquired Medical Measurement Systems in 2014
  • Fully responsible for new business
  • I built and strengthened relationships with key decision-makers and staff in all accounts
  • Drove and delivered new business initiatives and results, including:
  • Won contract for bladder scanners at MIU, the largest urological group in the U.S
  • Won VA Indianapolis contract for bladder scanners
  • Developed a relationship with St
  • John by placing multiple video urodynamic systems, anorectal manometry systems, bladder scanners, and PMR systems
  • Grew MI/IN territory by 30% FY2016
  • Grew MI/IL territory by 20% FY2015
  • Industry-leading manufacturer and supplier of pelvic health and gastrointestinal equipment and consumables
  • Acquired Medical Measurement Systems in 2014

Territory Manager

Medical Measurement Systems
Dover, USA
01.2012 - 04.2014
  • Company Overview: One of the world's leading companies in developing and distributing medical diagnostic systems for gastroenterology, urodynamics, and neurology
  • Acquired by Laborie in 2014
  • Managed key accounts
  • Hospital client ranked #3 in Gastroenterology, GI Surgery, and Urology by US News Health
  • Built and strengthened relationships with key decision-makers and staff on all accounts; developed new business in urology and Gastroenterology, pediatrics, and adult
  • Developed new business in Indiana
  • Closed $130K contract in top-ranked Pediatric Hospital
  • Developed new business in the adult GI market in Cleveland, OH
  • #1 ranked Sales Representative in 2013
  • Won a trip to Holland
  • Rescued and reacquired Cincinnati Children’s GI Department account
  • One of the world's leading companies in developing and distributing medical diagnostic systems for gastroenterology, urodynamics, and neurology
  • Acquired by Laborie in 2014

Clinical Educator

Olympus Gyrus ACMI
Southborough, USA
01.2009 - 12.2011
  • Company Overview: Medical Device Manufacturer
  • Endoscopes and Endosurgery
  • Supported 20 Sales professionals in 8 states and Canada in opening new accounts and upgrading existing services
  • Resolved customer challenges for SmartFlow, Solar Blue, and Dolphin Fluid Management Systems
  • Ensured quality control, customer satisfaction, and improved customer service—supported product lines at conventions, including SUNA, ACOG, AUA, and Residency Skills Workshops
  • Trained physicians, nurses, and technicians
  • Organized presentations and meetings with the Chief of Staff, Hospital Directors, and Coordinators
  • Team developed Urodynamics and Anorectal Manometry Protocol for Urology, Gynecology, and Urogynecologists
  • Ranked #1 Territory in the company
  • Trained staff and developed strong relationships with LUGPA groups in MI, OH, IN, IL, WI, GA, and KY
  • Medical Device Manufacturer
  • Endoscopes and Endosurgery

Education

Bachelor of Science - Applied Management

Grand Canyon University
Phoenix, AZ
01.2025

Skills

  • Collaborate with Key Opinion Leaders
  • In-Service Presentations
  • Client Relations
  • Product Launch
  • New Business Development
  • Contract Negotiations
  • Product Marketing
  • Cold Calling
  • Competitive Analysis
  • Coaching & Mentoring
  • Account Acquisition/Expansion
  • Market Analysis
  • Territory Development
  • Technical Support
  • Post-Sales Support
  • Territory Management

Certification

  • Medical Assistant, Ross Technical School, Waterford, MI
  • SUNA Certification
  • Gyrus-ACMI Clinical Education Certification
  • Urodynamics, Fluid Management, Hysteroscopy, and Cystoscopy
  • Richard Wolf Urology, GYN, and GS product lines

References

References are available upon request.

Accolades

  • 2019, 2nd Runner-up Sales Representative of the Year
  • 2019, Directors Club Award
  • 2019, Balanced Sales Award
  • 2020, Representative of the Year
  • 2020, Balanced Sales Award
  • 2020, Directors Club Award
  • 2021, Directors Sales Excellence
  • 2021, Excellence in Sales Perseverance Award
  • 2021, Directors Club Award
  • 2022, Directors Club Award
  • 2023, 2nd Runner-up Sales Representative of the Year
  • 2023, Directors Club Award

Professional Development

  • HoLEP
  • Endoscopy
  • Hysteroscopy
  • Esophageal Manometry
  • Colonic Manometry
  • Biofeedback
  • Urodynamics

Quote

In the business world, the rearview mirror is always clearer than the windshield.
Warren Buffett

Timeline

TERRITORY MANAGER

Richard Wolf Medical Instruments
12.2017 - Current

Territory Manager

Laborie Medical Technologies
04.2014 - 01.2017

Territory Manager

Medical Measurement Systems
01.2012 - 04.2014

Clinical Educator

Olympus Gyrus ACMI
01.2009 - 12.2011
  • Medical Assistant, Ross Technical School, Waterford, MI
  • SUNA Certification
  • Gyrus-ACMI Clinical Education Certification
  • Urodynamics, Fluid Management, Hysteroscopy, and Cystoscopy
  • Richard Wolf Urology, GYN, and GS product lines

Bachelor of Science - Applied Management

Grand Canyon University
TRACEY WILSONMedical Sales Representative