Consistently recognized for developing and implementing profitable sales and marketing programs. Successfully promotes new and existing products, gaining significant exposure and market share. My exceptional ability to hunt and cold call upon key decision-makers has led to the establishment of enduring interpersonal relationships with hospital and physician staff, including surgeons, operating room staff, purchasing agents, nurses, nursing directors, hospital administrators, office staff, outpatient surgical centers, and central processing directors. These relationships are built on a foundation of trust, honest communication, and proactive problem-solving, earning me the respect and confidence of my professional network.
Overview
16
16
years of professional experience
Work History
TERRITORY MANAGER
Richard Wolf Medical Instruments
Vernon Hills, USA
12.2017 - Current
Company Overview: Richard Wolf GmbH is a global leader in minimally invasive surgery, dedicated to meeting the needs of surgeons, medical professionals, and patients with high-quality, precision endoscopic instruments
Responsible for managing all sales activities and business development in Lower Michigan
#3 Ranked Territory in the United States
Promoted from Sales Representative to Territory Manager in 2019
Directly manage a sales representative and service representative to drive sales targets and customer satisfaction
Consistently achieve Directors Club status year after year
Demonstrate consistent territory growth, even during challenging times like the Covid-19 pandemic
Won multiple awards for exceptional sales performance and customer service
Secured a trial at VA Ann Arbor with the Professor of Urology at the University of Michigan
YoY growth in territory
Richard Wolf GmbH is a global leader in minimally invasive surgery, dedicated to meeting the needs of surgeons, medical professionals, and patients with high-quality, precision endoscopic instruments
Territory Manager
Laborie Medical Technologies
Williston, USA
04.2014 - 01.2017
Company Overview: Industry-leading manufacturer and supplier of pelvic health and gastrointestinal equipment and consumables
Acquired Medical Measurement Systems in 2014
Fully responsible for new business
I built and strengthened relationships with key decision-makers and staff in all accounts
Drove and delivered new business initiatives and results, including:
Won contract for bladder scanners at MIU, the largest urological group in the U.S
Won VA Indianapolis contract for bladder scanners
Developed a relationship with St
John by placing multiple video urodynamic systems, anorectal manometry systems, bladder scanners, and PMR systems
Grew MI/IN territory by 30% FY2016
Grew MI/IL territory by 20% FY2015
Industry-leading manufacturer and supplier of pelvic health and gastrointestinal equipment and consumables
Acquired Medical Measurement Systems in 2014
Territory Manager
Medical Measurement Systems
Dover, USA
01.2012 - 04.2014
Company Overview: One of the world's leading companies in developing and distributing medical diagnostic systems for gastroenterology, urodynamics, and neurology
Acquired by Laborie in 2014
Managed key accounts
Hospital client ranked #3 in Gastroenterology, GI Surgery, and Urology by US News Health
Built and strengthened relationships with key decision-makers and staff on all accounts; developed new business in urology and Gastroenterology, pediatrics, and adult
Developed new business in Indiana
Closed $130K contract in top-ranked Pediatric Hospital
Developed new business in the adult GI market in Cleveland, OH
#1 ranked Sales Representative in 2013
Won a trip to Holland
Rescued and reacquired Cincinnati Children’s GI Department account
One of the world's leading companies in developing and distributing medical diagnostic systems for gastroenterology, urodynamics, and neurology
Acquired by Laborie in 2014
Clinical Educator
Olympus Gyrus ACMI
Southborough, USA
01.2009 - 12.2011
Company Overview: Medical Device Manufacturer
Endoscopes and Endosurgery
Supported 20 Sales professionals in 8 states and Canada in opening new accounts and upgrading existing services
Resolved customer challenges for SmartFlow, Solar Blue, and Dolphin Fluid Management Systems
Ensured quality control, customer satisfaction, and improved customer service—supported product lines at conventions, including SUNA, ACOG, AUA, and Residency Skills Workshops
Trained physicians, nurses, and technicians
Organized presentations and meetings with the Chief of Staff, Hospital Directors, and Coordinators
Team developed Urodynamics and Anorectal Manometry Protocol for Urology, Gynecology, and Urogynecologists
Ranked #1 Territory in the company
Trained staff and developed strong relationships with LUGPA groups in MI, OH, IN, IL, WI, GA, and KY
Medical Device Manufacturer
Endoscopes and Endosurgery
Education
Bachelor of Science - Applied Management
Grand Canyon University
Phoenix, AZ
01.2025
Skills
Collaborate with Key Opinion Leaders
In-Service Presentations
Client Relations
Product Launch
New Business Development
Contract Negotiations
Product Marketing
Cold Calling
Competitive Analysis
Coaching & Mentoring
Account Acquisition/Expansion
Market Analysis
Territory Development
Technical Support
Post-Sales Support
Territory Management
Certification
Medical Assistant, Ross Technical School, Waterford, MI
SUNA Certification
Gyrus-ACMI Clinical Education Certification
Urodynamics, Fluid Management, Hysteroscopy, and Cystoscopy
Richard Wolf Urology, GYN, and GS product lines
References
References are available upon request.
Accolades
2019, 2nd Runner-up Sales Representative of the Year
2019, Directors Club Award
2019, Balanced Sales Award
2020, Representative of the Year
2020, Balanced Sales Award
2020, Directors Club Award
2021, Directors Sales Excellence
2021, Excellence in Sales Perseverance Award
2021, Directors Club Award
2022, Directors Club Award
2023, 2nd Runner-up Sales Representative of the Year
2023, Directors Club Award
Professional Development
HoLEP
Endoscopy
Hysteroscopy
Esophageal Manometry
Colonic Manometry
Biofeedback
Urodynamics
Quote
In the business world, the rearview mirror is always clearer than the windshield.
Warren Buffett
Timeline
TERRITORY MANAGER
Richard Wolf Medical Instruments
12.2017 - Current
Territory Manager
Laborie Medical Technologies
04.2014 - 01.2017
Territory Manager
Medical Measurement Systems
01.2012 - 04.2014
Clinical Educator
Olympus Gyrus ACMI
01.2009 - 12.2011
Medical Assistant, Ross Technical School, Waterford, MI
SUNA Certification
Gyrus-ACMI Clinical Education Certification
Urodynamics, Fluid Management, Hysteroscopy, and Cystoscopy
Richard Wolf Urology, GYN, and GS product lines
Bachelor of Science - Applied Management
Grand Canyon University
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