TRACEY WRIGHT
Hempstead,NY
Summary
Dedicated Criminal Justice Major well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
8
8
years of professional experience
Work History
Housing Specialist
EOC
08.2022 - 01.2023
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
Program Coordinator
Girl Scouts Of America
11.2020 - 08.2022
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Designed program implementation and maintenance plan.
Special Police Officer ( Seasonal)
Long Beach Police Department
05.2020 - 10.2020
- Oversee beach goers, dealing with supervisors and Long Beach police to maintain order and covid revisions on
- Long Beach board walk
- Issuing summons tickets / parking tickets and towing unregistered , or vehicles violating parking signs when necessary
- Code of command , Chain of command
- Directing traffic for traffic division
- Maintain proper radio profession
- Responding to life or death situations clearing the area for medical if needed
- Use of Squad car , ATV , Police bikes .
- Offered community resource guidance to clients to meet family needs for assistance.
- Attended over Number hours of meetings, conferences and training courses to advance professional knowledge of social work.
Service Coordinator
Crown Ford Inc
12.2014 - 07.2020
- Directed customer traffic with proven ability to maintain open lines of communication
- Ensured that all clients were greeted in a prompt and professional manner
- Took verbal and written messages and transmitted them to an electronic data base system
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick up
- Provided front desk representation, clerical support and great customer service
- Accurately provided daily scheduling for service cashiers
- Trained new cashiers to store policy and procedures
Education
Associates of Criminal - Justice
Nassau Community College
05.2023
Bachelor of Social Work - Criminal Justice
SUNY College at Old Westbury
Skills
- Diagnostic Evaluation
- Medical Consultation
- Tenant Rights
- Case Management
- Critical Thinking
- Explaining Benefits
- Customer Satisfaction
- Scheduling and Appointment Setting
- Youth Programming
Timeline
Housing Specialist
EOC
08.2022 - 01.2023
Program Coordinator
Girl Scouts Of America
11.2020 - 08.2022
Special Police Officer ( Seasonal)
Long Beach Police Department
05.2020 - 10.2020
Service Coordinator
Crown Ford Inc
12.2014 - 07.2020
Associates of Criminal - Justice
Nassau Community College
Bachelor of Social Work - Criminal Justice
SUNY College at Old Westbury
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