Tracey Wynn
Better Tomorrows
Galloway,NJ
6
years of professional experience
Dynamic social service professional with a proven track record at Better Tomorrows, adept at implementing support services and advocating for client rights. Skilled in mental health issues and housing assistance, I excel in developing comprehensive care plans that enhance client satisfaction and outcomes through effective communication and collaboration.
Work History
SOCIAL SERVICE COORDINATOR
1 Year 10 Months- Identified community resources to support clients.
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Visited homes and agencies to provide support and case management services to clients.
- Provided crisis intervention, guidance, and supportive counseling to clients.
- Coordinated with social, public, and welfare agencies to obtain and provide client information.
- Provided group and individual counseling to identify, discuss, and resolve problems and issues.
- Maintained accurate records of all client interactions, keeping detailed notes on services provided and documenting any changes in circumstances or needs.
- Established partnerships with local organizations and businesses to expand available resources for clients in need.
- Organized workshops and training sessions to enhance the skills of staff members, volunteers, and community partners.
Case Manager
3 Months- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Education
Master of Science - CLINICAL MENTAL HEALTH
Bachelor of Science - SOCIOLOGY
Skills
Senior assistance services
Support services implementation
Knowledge of mental health issues
Assistance with housing options
Family assistance
Accomplishments
ACHIEVED UNGRAD AND GRADUATE ACACDEMIC EXCELLENCE
EXCELLED IN PROMOTING AND ENHANCING COMMUNITY WIDE PROJECTS, WHILE SERVING AS THE SOCIAL SERVICE COORDINATOR IN AN UNDERSERVED AND MARGINALIZED COMMUNITY
Timeline
SOCIAL SERVICE COORDINATOR
Better Tomorrows
09.2024 - CurrentRead More
Case Manager
ResCare Workforce Services
03.2020 - 06.2020Read More
Walden University
Master of Science from CLINICAL MENTAL HEALTH
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Stockton University
Bachelor of Science from SOCIOLOGY
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