Summary
Overview
Work History
Education
Skills
Timeline
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Trachelle Parks

Killeen,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Reliable professional driven to achieve maximum productivity and quality in collaborative environment.

Overview

8
8
years of professional experience

Work History

Assembly Line Worker

Tesla
Austin, Texas
04.2022 - 03.2024
  • Design parts, build, maintain, and operate machinery and tools used to produce parts and assemble the automobiles.

Fulfilment Center

Amazon
Austin, Texas
06.2020 - 04.2022
  • Ensuring incoming and outgoing deliveries are stored properly.

Customer Service Representative

Kforce
Tampa, FL
02.2020 - 05.2020
  • Contact Support of the IRS
  • Provided general information to customer in regards of their stimulus payments.

Customer Service Representative

Blackboard
Killeen, Texas
08.2018 - 03.2019
  • Assist students who need extra help with their coursework outside of class
  • Advise students on academic and vocational curricula and on career issues
  • Act as advisers to student organizations
  • Review transcripts to ensure that students meet graduation or college entrance requirements and write letters of recommendation
  • Conference with parents or guardians, teachers, administrators, and other professionals to discuss children's progress, resolve behavioral, academic, and other problems, and to determine priorities for students and their resource needs
  • Monitored student financial aid files to verify completeness and compliance with federal and state regulations
  • Educated students on available financial aid options, including grants, loans, and scholarships.

Customer Service Representative

Teleperformance
Killeen, Texas
03.2016 - 05.2018
  • Assisted members with identifying and accessing care by locating in-network professionals
  • Answered questions from patients regarding billing charges by explaining services and clinical duties performed.

Education

Some College (No Degree) - Medical Assisting

Vista College
Killeen, TX

High School Diploma -

Shoemaker High School
Killeen, TX

Skills

  • Chatting
  • Communication
  • Problem-solving
  • CRM Software
  • Multitasking and Prioritization
  • Calm and Professional Under Pressure
  • Customer services
  • Shipment Palletization
  • Material Handling
  • Shipping and receiving
  • Health and Safety Regulations
  • Sorting and Labeling

Timeline

Assembly Line Worker

Tesla
04.2022 - 03.2024

Fulfilment Center

Amazon
06.2020 - 04.2022

Customer Service Representative

Kforce
02.2020 - 05.2020

Customer Service Representative

Blackboard
08.2018 - 03.2019

Customer Service Representative

Teleperformance
03.2016 - 05.2018

Some College (No Degree) - Medical Assisting

Vista College

High School Diploma -

Shoemaker High School

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Trachelle Parks