Traci Carlson
Grand Forks,ND
Summary
Experienced Blackjack Dealer with extensive knowledge of casino functions and training in table games. Successful at thorough customer education and mathematical accuracy. Welcoming personality to keep people playing for long periods of time.
Overview
5
5
years of professional experience
Work History
Gaming/Blackjack Dealer
Development Homes.inc
Grand Forks, North Dakota
05.2024 - Current
- Dealt blackjack games in accordance with gaming guidelines and regulations.
- Assisted players with questions about game play and rules.
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
Gaming/Blackjack Dealer
Blue Line Club
Grand Forks, North Dakota
10.2023 - 05.2024
- Verified player identification and collected cash for wagers.
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Maintained enjoyable environment by entertaining and engaging players at tables.
Delivery Driver/Personal Shopper
Instacart/DoorDash
Mesa, AZ
10.2022 - 07.2023
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Maintained a high level of customer service while ensuring customer satisfaction.
Cashier/Customer Service Representative
Mayville Farmers Coop
Mayville, ND, ND
09.2022 - 07.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Elite Service Asssociate
Delta Vacations
Minot, North Dakota
10.2019 - 10.2020
- Greeted customers and assessed their needs.
- Processed customer transactions in an efficient and accurate manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Demonstrated product knowledge to customers by providing detailed information about products and services offered.
- Stayed current on promotional activities and sales events.
- Processed airline reservations, cancellations, and changes for domestic and international flights.
Education
Operating Room Specialist - Medical
Academy of Health Sciences US Army
San Antonio, TX01-1992
Associate of Science - Social Work
Duluth Business University
Duluth, MNSkills
- Excellent Customer Service
- Chip tray use
- Money collection
- Game management
- Table management
- Continuous Improvement
- Multitasking Abilities
Timeline
Gaming/Blackjack Dealer
Development Homes.inc
05.2024 - Current
Gaming/Blackjack Dealer
Blue Line Club
10.2023 - 05.2024
Delivery Driver/Personal Shopper
Instacart/DoorDash
10.2022 - 07.2023
Cashier/Customer Service Representative
Mayville Farmers Coop
09.2022 - 07.2023
Elite Service Asssociate
Delta Vacations
10.2019 - 10.2020
Operating Room Specialist - Medical
Academy of Health Sciences US Army
Associate of Science - Social Work
Duluth Business University