Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Traci Castillo

Fort Smith,AR

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Property and Casualty Insurance Agent

SYKES
09.2021 - 08.2023
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Registered customer information on database to enable tracking history and maintain accurate records.

NASM CPT/GPT

Crunch Fitness/ Self Employed
11.2014 - 05.2021
  • Demonstrated proper technique for exercises to avoid injuries.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.

Catering Chef/Kitchen Manager

Creative Kitchen
10.2008 - 08.2014
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Coordinated with catering staff to deliver food services for special events and functions.

Education

Associate of Science - Dietetics

Northeastern State University
Tahlequah, OK

Skills

  • Contract Review and Analysis
  • Client Needs Assessment
  • Account Retention
  • Client Account Management
  • Customer Service

Certification

Property & Casualty License

Life, Accident & Health License

NASM CPT GPT


Timeline

Property and Casualty Insurance Agent

SYKES
09.2021 - 08.2023

NASM CPT/GPT

Crunch Fitness/ Self Employed
11.2014 - 05.2021

Catering Chef/Kitchen Manager

Creative Kitchen
10.2008 - 08.2014

Associate of Science - Dietetics

Northeastern State University

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Traci Castillo