Traci Clark
Blue Ridge,Virginia
Summary
Organized leader with extensive experience in election administration, local government, and facilities management across various sectors, including municipal and healthcare. Proven track record in streamlining processes and enhancing stakeholder relationships. Demonstrates strong ability to adapt to new challenges while maintaining high performance under pressure. Skilled in both autonomous and collaborative work environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Elections and General Registrar
Botetourt County
Fincastle, USA
07.2015 - Current
- Provide professional and technical leadership within a department of three full-time deputies and 100+ election officers serving over 27,000 registered voters
- Administer state-administered elections, including general, special, single, and dual-party primaries
- Manage the planning, oversight, and administration of voter registration and elections in compliance with federal and state laws and regulations, guidance from the Virginia Department of Elections, and election best practices
- Plan, develop, coordinate, and direct activities of department staff in voter registration; candidate processing and filing; campaign finance; absentee voting; ballot design; logic and accuracy testing of voting equipment; election officer recruitment and training; and voter education
- Maintain relationships with Botetourt County Public Schools and other precinct facility owners to ensure the eleven precincts are accessible and maintained to provide a comfortable environment with adequate space to protect the secrecy of the voter's ballot
- Perform all duties as designated FOIA officer for the Electoral Board and Office of Elections
- Manage all personnel, fiscal, and physical resources and assets
- Develop, monitor, and maintain the annual departmental budget
- Member of County leadership team and budget task force
- Develop content and maintain department web pages on the County’s website to provide information to citizens and maintain compliance with state regulations
- Maintain, program, and train staff/officers in standard and proprietary equipment and software programs used for voter registration and elections including ES&S optical scanners, KnowInk Poll Pads and ePulse, Enhanced Reporting, VERIS, KnowBe4, ArcGIS, ARLO, Microsoft Office Suite
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas
Medical Office Manager
Central Virginia Family Physicians
Forest, USA
04.2014 - 06.2015
- Managed daily administrative tasks to ensure smooth operations within the medical office environment while maintaining strict confidentiality of sensitive patient information, adhering to HIPAA guidelines, and safeguarding against potential data breaches.
- Implemented new processes for managing patient flow, minimizing wait times while maintaining high-quality care standards throughout the practice.
- Streamlined office operations for increased efficiency and productivity through effective staff training and delegation of tasks.
Operations Manager
Croy Contracting Inc.
Roanoke, USA
03.2012 - 04.2013
- Oversight of the organization in facility service management, finance, process improvement/ management, vendor management, human resources, and customer service.
- Identified needs and implemented service department/inventory tracking software.
- Developed and launched company website with an outside developer.
Manager Facilities Support Services
Advance Auto Parts
Roanoke, USA
01.2007 - 01.2012
- Assisted Director of Facility, Energy, and Property Management with leadership and daily operations of department and facility maintenance of 3600 national stores with direct responsibility for all financial/budget reporting, special initiative projects, corporate facilities maintenance/ projects, and vendor management, and assisted with meeting logistics/travel/registration.
- Implemented web-based software system including business case scenario development, user needs identification and documentation, reporting identification and development, data mapping.
- Subject matter expert for system integration development/testing with various systems.
- Primary point of contact for software vendor and IT staff through entire implementation project of facility management software.
- Trained staff on procedural changes/updates and software usage.
- Developed/implemented vendor evaluation program to effectively evaluate and on-board vendors in all trades used in both store-related and corporate-related facilities management issues.
- Assisted in implementation of Field Services Initiative pilot program placing one service technician in a specified market as a cost-reduction measure; managed technicians and tracked costs.
Facilities Management Team Leader
Advance Auto
Roanoke, USA
01.2007 - 01.2011
- Provided leadership and oversight of daily maintenance operations for approximately 1,000 retail stores located in the northern region of the US market.
- Provided guidance, quote review and approval, vendor relations management, and resources for three full-time facility coordinators.
- Prepared departmental communications, and presentations.
- Worked closely with facilities coordinators to provide guidance and training on various trades such as HVAC, plumbing, electrical, roofing, parking lot and concrete installation and maintenance.
- Developed and implemented trade summits for vendors to provide information on specifications, performance expectations, and process compliance.
Purchasing & Facilities Manager
Blue Ridge Behavioral Healthcare
Roanoke, USA
01.2001 - 01.2007
- Established new centralized purchasing and facilities maintenance department for procurement of goods and services including telecommunications services, fleet management, security services and mail distribution for community services agency with 400+ employees in various programs and locations, including corporate and group home facilities.
- Implemented software modules for Purchase Order and Inventory Management; maximizing bulk purchasing potential.
- Project Manager for $7.5m renovation project of 75,000 sq ft historic facility, including needs evaluations of programs, contractor bids and negotiations; worked with architectural/engineering consultants and general contractor on design and building plans.
- Collaborated with consultants to have building recognized on national and state registries of historic landmarks.
- Developed email system for submission of maintenance requests and improved maintenance department's response to requests thus enhancing customer service and client safety/well-being.
- Developed fleet management program to include commercial fuel account, master maintenance files, master contract for service, replacement plan for capital budgeting purposes, evaluation of use and redistribution of fleet based on efficient use of equipment.
Education
Associates in Applied Science Degree - Radiology, Business (accounting, business management, programming)
Virginia Western Community College
Roanoke, VASkills
- Strategic planning
- Verbal and written communication
- Operations management
- Budget development and management
- Contract negotiation and management
- Regulatory compliance
- Software implementation and training
- Proofreading
- Website Content Creation and Maintenance
- Facilities and Project Management
- Team Leadership and Collaboration
- Policy Development and Enforcement
- Process Improvement and Documentation
Certification
Virginia Contracting Officer Certification, Commonwealth of VA, Department of General Services
Virginia Certified General Registrar, Virginia Department of Elections
Virginia Registered Election Officer, The Election Center
Additional Information
Current President of Voter Registrars Association of Virginia (VRAV), Past Secretary of Voter Registrars Association of Virginia, Past Assistant Regional Director, Region 7, Voter Registrars Association of Virginia
Training
Ongoing cybersecurity and election administration training administered by CISA, Homeland Security, Center for Tech and Civic Life, Virginia Department of Elections, The Election Center, and other organizations as appropriate.
Leadership and management training through various organizations.
Timeline
Director of Elections and General Registrar
Botetourt County
07.2015 - Current
Medical Office Manager
Central Virginia Family Physicians
04.2014 - 06.2015
Operations Manager
Croy Contracting Inc.
03.2012 - 04.2013
Manager Facilities Support Services
Advance Auto Parts
01.2007 - 01.2012
Facilities Management Team Leader
Advance Auto
01.2007 - 01.2011
Purchasing & Facilities Manager
Blue Ridge Behavioral Healthcare
01.2001 - 01.2007
Associates in Applied Science Degree - Radiology, Business (accounting, business management, programming)
Virginia Western Community College