Dedicated to making a difference by working hard and striving to always passionately lead by example through building genuine relationships and impactful connections.
Overview
6
6
years of professional experience
Work History
Consultant
Charles Wayne Muscarello Consulting
06.2023 - Current
IT Auditing and Control Testing
Gathered data and compiling information into multiple clear and concise documents to meet necessary requirements.
Shift Supervisor
Starbucks
05.2021 - Current
Managing different personalities while running a team of anywhere from 5-10 people to make sure daily tasks are completed promptly. To this position I bring: flexibility, a positive attitude, ability to run breaks, adjusting on the fly, and lots of problem solving. Above all else I lead by example, with compassion and empathy.
Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
Managed inventory levels, coordinating with suppliers to maintain stock and reduce waste.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Barista
Starbucks
06.2019 - 05.2021
Cooperative partner who is dedicated to working hard and contributing to the overall impact the store created for our community at all times and especially during covid. Completing daily tasks, taking direction, and doing my best to anticipate customer needs.
Education
Bachelor of Science - Graphic Information Technology
Arizona State University
Arizona
12.2023
Associates in Arts -
College of Lake County
Illinois
07.2020
Skills
Microsoft 365:
Experienced in document creation using Microsoft Word
PowerPoint presentation design
Excel spreadsheet management
Google Workspace:
Drive
Slides
Docs
Sheets
Adobe CC:
Photoshop
Illustrator
Timeline
Consultant
Charles Wayne Muscarello Consulting
06.2023 - Current
Shift Supervisor
Starbucks
05.2021 - Current
Barista
Starbucks
06.2019 - 05.2021
Bachelor of Science - Graphic Information Technology