Traci Freeman
Tellico Plains,TN
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
37
37
years of professional experience
Work History
RTI Coordinator/Teacher
Monroe County Schools
Madisonville, TN
08.2013 - Current
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Ensured compliance with company policies and procedures related to project management activities.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Interpreted and explained work procedures and policies to brief staff.
- Recruited, interviewed and selected employees to fill vacant roles.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Organized parent conferences throughout the year to discuss student progress.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Resolved customer complaints in a timely manner while upholding company standards.
6-8 Grade Social Studies Teacher
Monroe County Sheriff's Office
Madisonville, TN
08.1993 - 08.2013
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Participated in workshops, trainings and conferences to improve educational skills.
- Met with parents to discuss students' progress and review areas requiring improvement.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Prepared and graded subject tests for students.
- Used videos, lectures and moderated discussions to engage students during class.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Served on school committees focused on curriculum development, school improvement, and community outreach.
- Mentored and supervised student teachers and teaching assistants, providing guidance and feedback on instructional techniques.
- Led professional learning communities within the department to share best practices and strategies for enhancing student learning.
- Advocated for the importance of social studies education within the school and broader community, highlighting its role in developing informed and active citizens.
- Utilized formative and summative assessment data to inform and adjust instructional practices.
- Organized and led field trips to historical sites and museums to provide experiential learning opportunities.
- Incorporated technology into the classroom through the use of smart boards, educational software, and online resources to enhance learning experiences.
- Collaborated with other teachers to plan interdisciplinary projects and activities.
- Mentored new teachers in the department on best practices in teaching social studies courses.
- Planned field trips to relevant historical sites to provide an experiential learning opportunity for students.
- Conducted regular parent-teacher conferences to discuss student performance and progress.
- Collaborated with other teachers on interdisciplinary projects that integrated social studies into other subject areas.
- Evaluated textbooks used in the curriculum and suggested replacements if necessary.
- Incorporated primary source materials into lessons whenever possible, including documents from archives or interviews with experts.
Medical Office Manager
Stephen L. Denton, M.D.
Athens, TN
06.1990 - 06.1993
- Scheduled appointments for patients in accordance with their individual needs and preferences.
- Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
- Prepared weekly reports summarizing financial performance metrics, such as revenue collections, accounts receivable balances.
- Performed administrative tasks such as preparing correspondence or maintaining personnel files.
- Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Trained new staff on office procedures, software programs and customer service protocols.
- Monitored inventory levels of supplies necessary for daily operations of the office.
- Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
- Oversaw digital patient charting, data entry and administrative duties regarding insurance, billing and accounts receivable.
- Supervised patient billing, collection and financial counseling and assisted with cash posting.
- Researched discrepancies between documentation and billing information in order to resolve any issues prior to submission.
- Verified accuracy of procedure codes to ensure proper reimbursement levels.
- Coded diagnoses and procedures from patient medical records using ICD-10-CM and CPT-4 codes.
- Maintained up-to-date knowledge of coding changes, updates, and new rules.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
Medical Records Assistant
Woods Hospital
Etowah, TN
06.1987 - 03.1990
- Evaluated clinical documentation for accuracy and completeness in order to make decisions about coverage determinations.
- Responded to requests from insurance companies for additional information related to claims processing.
- Reviewed existing records for completeness, accuracy, and compliance with regulations.
- Answered phone inquiries from patients regarding their medical records.
- Assisted in the maintenance of a secure filing system for confidential patient information.
- Coded and entered patient data into the electronic health record system.
- Retrieved and distributed patient medical records as requested by physicians or other healthcare personnel.
- Provided assistance with coding diagnoses using ICD-10 codes when needed.
- Maintained patient medical records and charts in an organized manner.
- Verified accuracy of medical documentation prior to entering into computer systems.
- Performed data entry tasks related to patient demographics, insurance information, physician orders.
- Coordinated with outside organizations such as laboratories and imaging centers to obtain results or images needed for patient care.
- Recorded and filed patient data and medical records.
Education
Educational Specialist - Instructional Leadership
Tennessee Technological University
Cookeville, TN12-2004
Master of Science - Curriculum & Instructioinal Leadership
Tennessee Technological University
Cookeville, TN08-2003
Bachelor of Science - Education
Tennessee Wesleyan University
Athens, TN08-1989
Skills
- Data Entry
- Administrative Leadership
- Recordkeeping
- Staff Supervision
- Project Coordination
- ICD-9 coding experience
- Scheduling and calendar management
- Meeting Coordination
- Regulatory Compliance
- Work Planning and Prioritization
- Presenting Ideas and Plans
- Data retrieval systems
- Medical Billing
- Writing Requirements
- Relationship Building
- Customer Service
- Event Planning
- Insurance Verification
References
References available upon request.
Timeline
RTI Coordinator/Teacher
Monroe County Schools
08.2013 - Current
6-8 Grade Social Studies Teacher
Monroe County Sheriff's Office
08.1993 - 08.2013
Medical Office Manager
Stephen L. Denton, M.D.
06.1990 - 06.1993
Medical Records Assistant
Woods Hospital
06.1987 - 03.1990
Educational Specialist - Instructional Leadership
Tennessee Technological University
Master of Science - Curriculum & Instructioinal Leadership
Tennessee Technological University
Bachelor of Science - Education
Tennessee Wesleyan University
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