Traci Haskins

Manage public inquiries regarding procedures, notifications, and auction of tax forfeited properties.

• Compile, verify and export data to contracted vendor for all required mail notices.
• Work with the State of Michigan, local assessors, building inspectors, County Board of Commissioners, and Land Bank Authority.
• Assist with Blight Elimination; determine scope of work, obtain bids for maintenance, cleanup, or demolition.
• Manage 24 household projects through the MI-Hope Energy Efficiency Savings program.
• Supervise each project, work with multiple contractors and inspectors, obtain multiple bids for projects, coordinate schedules, gather all required documents, receive signatures, and finalize payments.
• Led the Michigan Homeowners Assistance Fund (MIHAF) program for the Cass County Land Bank Authority, preventing 178 Parcels from foreclosure.

• Administered the disbursement of all property tax payments for UFCU with over 2,800 residential mortgage loans with escrow accounts.
• Researched and identified discrepancies found in property tax statements with local unit of government and title companies through written or oral communication.
• Balanced assigned general ledgers.
• Analyzed complex data sets to identify trends and patterns, utilizing Excel skills.
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Improved customer satisfaction by ensuring timely and accurate processing of requests.
• Collected, arranged, and input information into database system.
• Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
• Updated standard operating procedures regularly based on changes within the organization.