Monica Beamon
Columbus
Summary
Results-driven Accounts Receivable Analyst at Franklin County Treasurer with expertise in financial reporting and customer service. Successfully managed incoming payments and enhanced client satisfaction through effective communication. Proven ability in credit analysis and payment processing, consistently maintaining high standards and operational efficiency in a fast-paced environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Accounts Receivable Analyst
Franklin County Treasurer
Columbus
11.2023 - Current
- Managed incoming payments following corporate procedures.
- Adhered to protocols in account openings for client payment plans.
- Entered financial transactions involving debits, credits, and accounts into digital systems.
- Delivered advice on customer inquiries concerning accounts receivable and other divisions.
- Reviewed credit and bank statements to ensure refund precision.
- Maintained service excellence through proficient customer interaction.
- Maintained high levels of customer service satisfaction.
- Executed responsibilities effectively to ensure operational efficiency.
- Kept skills current by engaging in regular education and advanced training.
Customer Service Representative
franklin county treasurer
Columbus
11.2023 - Current
- Identified needs of customers promptly and efficiently.
- Acknowledged for maintaining high standards in client interaction.
- Managed incoming and outgoing correspondence.
- Processed conveyance updates efficiently.
Education
Associate of Applied Business - Business Administration And Management
Sinclair Community College
Dayton, OH06-2021
Skills
- Accounts receivable
- Financial reporting
- Data entry
- Credit analysis
- Payment processing
- Customer service
Certification
- Cybersecurity Introduction
Timeline
Accounts Receivable Analyst
Franklin County Treasurer
11.2023 - Current
Customer Service Representative
franklin county treasurer
11.2023 - Current
Associate of Applied Business - Business Administration And Management
Sinclair Community College
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