Overview

Work History

Education

Skills

Timeline

Traci Helm

Waller,USA

Overview

years of professional experience

Work History

Custodial Shift Supervisor

SSC Services For Education

Prairie View, TX

01.2025 - 03.2026

Supervised custodial staff, coordinating daily activities to ensure efficient operations.
Trained new team members on cleaning protocols and safety procedures, enhancing team performance.
Implemented quality control measures to maintain high standards of cleanliness across facilities.
Developed and maintained cleaning schedules, optimizing resource allocation for peak efficiency.
Conducted regular inspections to identify areas for improvement and address maintenance issues promptly.
Collaborated with management to create cost-effective solutions for supply procurement and inventory management.
Led safety training sessions, promoting a culture of safety and compliance within the team.

Manager

Ace Hometown Hardware

Waller, Texas

01.2015 - 01.2023

Floor Sales
Overall knowledge of hardware, paint and lumber
Oversee 10 employees.
Weekly order processing
Make purchases from outside vendors

Key Holder / Cashier

Dollar General

Magnolia, Texas

01.2014 - 01.2015

Floor Sales
Key Holder
Responsible for opening and closing of store
Managing employees
Successfully drove new product lines to increase annual profits by [Number]%.

Administrative Assistant

Omega Construction

Houston, Texas

01.2007 - 01.2013

Responsible for opening and closing the office daily.
Responsible for company checking account, including balancing books
Ordered and purchased office supplies.
Maintained accounts for water, repairs for office machines/equipment, alarm company, phones and phone lines.
Maintained equipment and material needed for jobs.
Received and distributed all mail.
Worked with firms in which we were the general contractor, collecting information and/or data, relaying it to proper individuals.
Prepared timesheets and submitted to payroll department each week.
Human Resources, obtaining and relaying information pertaining to each employee.
Hired and trained clerical personnel to work under my supervision in our office.
Prepared quotes and other letters for Area Managers.
Operated fax machine, postage machine, and regular copier.
Maintained library of information for jobs from companies we were contractors for.
Received email for multitude of individuals, printing and distributing the information from those emails as needed.
Answered multi-phone lines, took messages, filing and copying for entire office.

Billing Clerk

Tohatsu America Corporation dba Nissan Marine

Farmers Branch, Texas

01.2002 - 06.2007

Responsible for invoicing daily orders (parts & motors)
Mail invoices daily to an average of 600 + per day
Receive credit $ on accounts
Process warranty registrations and updated database.
Assisted in processing orders, using UPS and Fed-Ex shipping systems
Worked with other departments as needed (Marketing, Accounts receivable)
Yearly inventory control
Organized yearly training programs.