Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Traci Hughes

Portland,OR

Summary

Dynamic Store Manager with extensive experience at Starbucks, excelling in customer service and inventory management. Proven track record of enhancing store performance through effective team leadership and strategic scheduling. Recognized for resolving customer issues promptly, fostering loyalty, and optimizing operations to drive sales growth.

Overview

14
14
years of professional experience

Work History

Store Manager

Starbucks
08.2025 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed daily operations to ensure team efficiency and productivity.
  • Coordinated staff schedules to optimize resource allocation and workflow.
  • Monitored inventory levels to maintain optimal stock for operations.
  • Conducted performance evaluations to identify training needs and development opportunities.
  • Managed payroll functions, ensuring accuracy in compensation calculations and adherence to company policies.

Assistant Store Manager

Starbucks
04.2024 - 08.2025
  • Supported management in scheduling staff shifts, optimizing workforce efficiency during peak hours.
  • Monitored sales trends to identify opportunities for improvement in store performance.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Shift Supervisor

Starbucks
11.2011 - 04.2024
  • Supervised daily operations, ensuring compliance with safety standards and company policies.
  • Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
  • Supervise staff, organize workflows, and coach employees to achieve store objectives.
  • Ensure quality beverages and food products by adhering to recipe and presentation standards.
  • Manage opening and closing duties, oversee cash handling, and maintain health and safety guidelines.
  • Support store manager with timely, respectful feedback on staff performance and morale.

Education

Bachelor of Arts - Mass Communication And Media Studies

Arizona State University
Tempe, AZ

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Inventory management

Timeline

Store Manager

Starbucks
08.2025 - Current

Assistant Store Manager

Starbucks
04.2024 - 08.2025

Shift Supervisor

Starbucks
11.2011 - 04.2024

Bachelor of Arts - Mass Communication And Media Studies

Arizona State University
Traci Hughes