Summary
Overview
Work History
Education
Skills
Interests
Why the interest in Cold Capping?
Timeline
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Traci Lee

Summary

Dynamic Manager with a proven track record at Bowen Pharmacy, excelling in customer service and conflict resolution. Enhanced customer satisfaction through effective communication and relationship building, while successfully motivating a team to achieve high performance. Skilled in time management and sales management, fostering a productive and organized work environment.

Overview

6
6
years of professional experience

Work History

Manager

Bowen Pharmacy
07.2019 - Current


  • Maintains a professional and organized environment for employees as well as customers.
  • Manages and motivates employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Performs daily tasks in a timely manner.
  • Establishing excellent customer rapport.

Education

Associate of Applied Science - Physical Therapist Assistant

Labette Community College
Parsons, KS
05-2020

Skills

  • Customer service
  • Time management
  • Decision-making
  • Shift scheduling
  • Conflict resolution
  • Schedule preparation
  • Sales management
  • Performance evaluations
  • Clear communication
  • Recruiting and interviewing
  • Computer skills
  • Positive attitude

Interests

  • Music
  • Reading
  • Spending time with family
  • Fashion and Style
  • Photography
  • Participating in taking care of cattle
  • Loving and nurturing all our pets


Why the interest in Cold Capping?

My sister,Jenni, is currently undergoing chemotherapy. She made the decision to try cold capping this time in her cancer journey. I was present during this procedure and immediately felt the need to know all the precise steps involved in cold capping. I was lucky enough to be taught how to do so with hands on experience for all upcoming chemotherapy treatments. I feel there is a significant need in Southeast Kansas along with the tri state area for this wonderful opportunity in helping patients have some kind of choice in a fragile state they are currently undergoing.

Timeline

Manager

Bowen Pharmacy
07.2019 - Current

Associate of Applied Science - Physical Therapist Assistant

Labette Community College