Traci Murphy
Milan,TN
Summary
Efficiently oversee warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for effective high-volume fulfillment and supply chain management. Accomplished Warehouse Manager with proven leadership in managing and directing 82 warehouse employees. Successful in overseeing employee training and day-to-day performance with a priority on safety, accuracy, efficiency and company protocols. Expert in maintaining accurate records and inventory counts. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
8
8
years of professional experience
Work History
Warehouse Operations Supervisor
Stanley Black & Decker
11.2018 - Current
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes
- Conducted regular performance evaluations for warehouse staff of 82 people, providing constructive feedback and implementing professional development plans.
- Assessed staffing needs based on workload demands and made appropriate hiring decisions to maintain optimal productivity levels.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
- Reduced order processing time by optimizing workflows and training staff on best practices.
- Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Determined staffing needs, developing schedules to staff all shifts.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Enforced team adherence to safety regulations and protocols.
- Resolved conflicts between team members and addressed complaints or grievances.
- Developed and implemented strategies to improve team productivity and efficiency.
- Monitored production levels and implemented measures to increase output.
Warehouse Inventory Control Manager
Bunzl Retail Service
08.2016 - 08.2019
- Met warehouse operational needs through efficient staffing and resourcing of materials and equipment
- Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols
- Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct
- Onboarded, trained and supervised 206-person warehouse staff with strong record of meeting schedule and performance goals.
Operations Manager
Bunzl Retail Service
12.2017 - 07.2018
- Control Room Lead Operator/Supervisor, 07/2004 to 11/2014
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Generated 'recipe' of countermeasures for the mix/extrude operation process
- Hazmat Certified.
Education
Some College (No Degree) -
Jackson State Community College
Jackson, TNHigh School Diploma -
Milan High School
Milan, TN1989
Skills
- OSHA General Industry Safety and Health Certified
- Distribution and warehousing
- Warehouse Safety Monitoring
- Continuous Improvement
- Employee Scheduling
- Performance Evaluations
- Workforce Management
- Email and Phone Communication
- Policy and Procedure Enforcement
Timeline
Warehouse Operations Supervisor
Stanley Black & Decker
11.2018 - Current
Operations Manager
Bunzl Retail Service
12.2017 - 07.2018
Warehouse Inventory Control Manager
Bunzl Retail Service
08.2016 - 08.2019
Some College (No Degree) -
Jackson State Community College
High School Diploma -
Milan High School
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