Traci Oates

• Set aggressive targets for employees to drive company success and strengthen motivation.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
• Maintained high safety standards to ensure a secure workplace for all employees and visitors.

• Sanitized restrooms, breakrooms, and high-touch surfaces to support safe, hygienic workspace.
• Cleaned offices, conference rooms, and common areas to maintain professional headquarters appearance.
• Operated floor-care equipment to sweep, mop, and polish surfaces across facility areas.
• Removed trash, recycling, and debris while maintaining orderly, hazard-free workspaces.

• Responded quickly to cleaning requests and urgent spills, supporting efficient facility operations.
• Inspected facility areas and reported maintenance issues to maintain building standards.
• Followed safety procedures when handling chemicals, equipment, and custodial materials.
• Emptied trash cans and recycling bins to keep building clean and free of germs.
• Kept building spaces premises clean inside and outside.

• Monitored vital signs and reported health changes to nursing staff promptly.
• Assisted patients with bathing, grooming, dressing, and personal hygiene tasks.
• Supported mobility, transfers, and safe ambulation using proper body mechanics.
• Prepared meals, tracked dietary needs, and encouraged prescribed nutrition plans.
• Reminded patients about medications, appointments, and daily care routines.

• Dean's List

June 2012

February 2013

June 2013

• Phlebotomy
• Law and ethics
• Electronic Health Records
• HIPPA
• Anatomy
• Medical billing
• Vitals
• Echocardiogram