Summary
Overview
Work History
Education
Skills
Timeline
Generic

Traci Oltmans

Summary

Skilled Business Development leader offering ten years of experience in the receivables management industry. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

16
16
years of professional experience

Work History

Director of Business Development

VeriFacts,LLC
01.2016 - Current
  • Identified and pursued valuable business opportunities to generate new company revenue.
  • .Communicated directly with customers and partners to build strong business networks and relationships.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
  • Contributed to industry events and trade shows to showcase products and gather industry intelligence.
  • Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.

Client Services Manager

VeriFacts, LLC
03.2014 - 01.2016
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.
  • Performed duties and provided service in accordance with established operating procedures and company policies.
  • Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Scheduled and attended meetings and trade shows with clients and prospective clients as requested.

Inventory Coordinator

U.S. Cellular
12.2007 - 03.2014
  • Performed data entry and completed proper paperwork.
  • Investigated and resolved variances in inventory counts on monthly basis.
  • Managed all related documentation and records for department.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Established protocols to use for inventory control and management, streamlining internal process.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Completed physical inventory counts each month.

Education

No Degree - General Studies

Sauk Valley Community College
Dixon, IL

High School Diploma -

Rock Falls High School
Rock Falls, IL
05.1994

Skills

  • Networking
  • Lead Generation
  • Event Planning
  • Revenue Generation
  • Lead Prospecting
  • Customer Acquisition
  • Business Development
  • Prospect Targeting
  • Strategic Partnerships
  • Channel Development
  • Sales Training and Leadership

Timeline

Director of Business Development

VeriFacts,LLC
01.2016 - Current

Client Services Manager

VeriFacts, LLC
03.2014 - 01.2016

Inventory Coordinator

U.S. Cellular
12.2007 - 03.2014

No Degree - General Studies

Sauk Valley Community College

High School Diploma -

Rock Falls High School
Traci Oltmans