Traci Schieber

Manage relationships with healthcare providers and insurance companies to secure prompt and precise reimbursement for services rendered.

Enter patient demographics, generate and submit clean claims to insurance payers

Investigate, appeal and resolve denied or rejected claims

Post payments from insurance companies and patients

Communicate with patients regarding balances, set up payment plans, and manage collections

Maintain strict confidentiality and follow HIPAA regulations regarding patient data

Experience with multiple EHR systems such as Talon, Practice Fusion, MD Logic and Tebra

Run monthly aging reports to identify any unpaid claims over 45 days

• Managed client accounts, ensuring timely and accurate billing processes.
• Developed strong relationships with clients, addressing concerns and enhancing satisfaction.
• Ensured compliance by verifying appropriate CPT and ICD-9 codes to support accurate billing for wound care, sleep study, and emergency physician services.
• Delivered knowledgeable and courteous customer service via phone to address inquiries and concerns from patients, hospitals, and third-party payers.
• Executed posting of insurance and self-pay payments within accounts receivable to maintain financial accuracy and efficiency.
• Analyzed credit balances and processed refund transactions.
• Facilitated account preparation for collections processes.