Traci Seel
Greenwood,IN
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the medical field. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships and cultivating partnerships .
Overview
29
29
years of professional experience
Work History
Communications Coordinator
VEI
Indianapolis, Indiana
05.2001 - Current
I worked for Dr. John Swofford scheduling patients, precertifying procedures, medical records and scheduling attorney meetings.
Front Office Receptionist
Otolaryngology Associates, LLC
Indianapolis, IN
06.1993 - 05.2001
- Answered multi-line phone system and greeted callers enthusiastically.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Interacted with customers by phone, email or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Perry Meridian High School
Indianapolis, IN05.1988
Skills
- Patient Intakes
- Effective Working Relationships
- Patient Interviews
- Customer Satisfaction
- Voice Communications
- HIPAA Guidelines
Timeline
Communications Coordinator
VEI
05.2001 - Current
Front Office Receptionist
Otolaryngology Associates, LLC
06.1993 - 05.2001
High School Diploma -
Perry Meridian High School
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