Traci Washington-Hines
Hayward,CA
Summary
Excellent oral, written communication skills and follow through Assertive, motivated and goal oriented Type 65 wpm Develop clear plans and meet schedules and timelines Over 19 years of excellent public relations High-energy Custodial Manager successful at working with school districts to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.
Overview
19
19
years of professional experience
Work History
Custodial Manager
San Rafael City Schools
08.2017 - Current
- Plans, schedules, supervises, and coordinates work schedules for the day and night custodians
- Plans and conducts training for both regular and substitute custodial employees
- Inspects all sites for cleanliness on a rotating basis
- Confers with cleaning supplier in order to receive the best pricing
- Investigates complaints of hazardous nature and poor site cleanliness; takes or recommends corrective action
- Schedules weekly meetings with custodians
- Upon discovery of potentially unsafe conditions, takes appropriate action to protect and preserve property and provide for the safety of children, staff, and the community
- Works effectively under pressure to meet time lines in performing cleaning operations
- Exercises prudent care over District equipment, vehicles and equipment
- Maintains adequate inventory of supplies and equipment
- Assists in testing and evaluation of new equipment and materials
- Responds, as needed, to emergency call-outs
- Operates a computer and modern software to develop, implement and maintain a computerized custodial program
Operations Supervisor
Hayward Unified School District
01.2014 - 01.2017
- Review, plan, schedule and assign work to staff assuring that the assignment is clear and understandable; assure that needed supplies, materials and equipment are available and that coordination with other units has been accomplished
- Schedule, monitor and supervise the work of 100 plus custodians; participate in selecting staff, making assignments, setting priorities and training personnel; apply established standards of performance to each position supervised
- Prepare supporting documentation and confer with management staff on employee recognition and discipline; counsel employees on performance-related issues
- Develop work procedures and practices for assigned Department; modify employee work assignments in accordance with the needs of the Operational Services Department; develop work schedules; make oral and written directives
- Interprets, enforce and apply policies and regulatory requirements controlling the work of the Operational Services Department; maintain records and payroll-related information of assigned unit, ensure proper reporting of time worked and absences; conduct and attend staff meetings
- Inspect work in progress; give technical directive upon project completion; resolve problems, obtain necessary information, materials and authorizations; evaluate quality of completed work
- Confers with originators of service requests to obtain information, resolve discrepancies, determine scheduling and solve technical problems
- Assure Department receives training and education in safety, safety equipment and clothing issued by the District; participate and encourage safe work practices; prepare requests for needed safety equipment and clothing; counsel employees on safety infractions; report serious infractions and unsafe conditions to supervisor
- Drive a District vehicle to conduct work.
Office Specialist
Hayward Unified School District
01.2005 - 01.2014
- Assist Administrator, performing research and special needs as assigned
- Assist and direct calls and visitors
- Assign and dispatch custodians to school sites
- Attendance for custodians
- Communicate with District Departments, parents, and outside organizations
- Maintain various office and department records and files
- Manage AESOP system (attendance data base)
- Coordinate travel and conference arrangements for staff prepare related forms and reimbursements
- Prepare and screen warehouse order
- Data entry- prepare purchase requisitions
- Distribute Petty Cash
- Assign substitute custodians to school sites
- Set up trainings for custodians
- Coordinate Staff Events
- Prepare agenda items for board meetings
- Set up and coordinate meeting
- Receive, open sort, screen and distribute incoming mail
- Assist the transportation supervisor in the development and coordination of bus schedules for daily routes, fieldtrips, athletic events and other District functions
- Collect bus fees and print tickets and issue to students.
Education
Business Administration (A.A.S. Degree) -
Heald College
01.2014
Child Development -
Chabot Communication College
01.1996
Skills
- Proficient in Microsoft Word, Excel, Power point, Outlook and Reflections
- Chemical Handling
- Sanitation Standards
- Pest Control
- Employee evaluations
- Cleaning practices
- Staff Scheduling
- Staff evaluations
- Expense Tracking
- Workload prioritization
- Regulatory Compliance
- Supply Inventory Management
- Quality Assurance Controls
- Health and safety compliance
- Waste disposal
Timeline
Custodial Manager
San Rafael City Schools
08.2017 - Current
Operations Supervisor
Hayward Unified School District
01.2014 - 01.2017
Office Specialist
Hayward Unified School District
01.2005 - 01.2014
Business Administration (A.A.S. Degree) -
Heald College
Child Development -
Chabot Communication College
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