Tracie Coulter
Durham,NC
Summary
Seasoned Safety professional / trainer, versed in creating and promoting company cultures focused on safety. Develops and implements action plans, monitors OSHA compliance and engages staff in safety priorities, Improves oversight and minimizes incidents. Seasoned Safety professional / trainer, seeks new position with an established organization that would enable the ability to leverage the seasoned safety professional's extensive experience in safety management. This organization would allow the skills and expertise of the seasoned safety professional to utilize risk management, incident analysis, safety trainings, policies, procedures and protocols know how, in order to create a safe work environment for all employees, patients and/or clients, as well as property.
Overview
14
14
years of professional experience
Work History
Director of Safety & Employee Well-Being /Safety Officer
PiedmontHealth Services, Inc.
2019.01 - Current
- Assesses value of safety programs to apply modifications and improvements and achieve targeted goals.
- Communicates safety performance and progress to management and employees to provide up to date information.
- Reviews and analyzes safety data and statistics to identify trends and areas requiring improvement.
- Conducts ergonomic assessments on staff to reduce WC claims, missing work, musculoskeletal disorders to encourage overall ergonomic health of staff; creates reports for ergonomic health improvements.
- Collaborates with other departments to integrate safety in all aspects of organization.
- Liaises with c-suite and executive management, center management and employees to enable smooth communication regarding safety policy, procedures and protocol.
- Recognizes, documents, and advises on removal of hazards and/or need of incorporating new safety measures.
- Inspects 13 worksites, regularly conducts EOC walk throughs with findings reports, upholds best safety practices to ensure Joint Commission, HRSA and OSHA compliance with established safety standards for over 600 employees.
- Conducts various safety trainings and creates online safety education for employees to increase awareness of safety hazards and empower employees to work safely.
- Established Safety Champion Committee, comprised of staff, executive staff and management. Serves as Chair and trainer on Committee.
- Serves as Facilitator for EOC & Safety Committee, comprised of executive staff, c-suite leaders, as well as managers.
- Inspects 13 facilities for adherence to fire, hazard, and safety guidelines.
- Responds to incident related injuries to conduct root cause analysis and provide recommendations for prevention.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with Joint Commission, OSHA, HRSA rules and regulations.
- Reviews safety plan, policies and procedures for accuracy and provides recommendations for changes.
- Developed and implemented safety trainings and employee engagement tools to encourage stronger staff engagement for safer culture of safety.
- Coordinates emergency response plans and run drills to increase preparedness and address issues promptly for fire safety, inclement weather emergencies and active shooter incident readiness.
- Trains staff on fire extinguishers and coordinates live fire events for fire extinguisher trainings at 13 sites / 600+ employees in accordance to OSHA regulation [1910.157(g)(3)]. Live Fire Events conducted with fire captain, marshal or inspector.
- Helped to build culture of safety focused environment reducing incidents and eliminating hazards.
- Implemented COS challenges for staff engagement and reward.
Manager of Facilities, Safety &Employee Well-Being
Piedmont Health Services, Inc.
2018.01 - 2019.01
- Worked with upper management and employees to enable smooth communication regarding safety by site.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
- Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Created policies and procedures to keep staff, patients and contractors safe.
- Worked with ticketing system in Connectwise and brought Facilities technician productivity up to 50% project completion increase.
- Collaborated with other departments to integrate safety in all aspects of organizational standards.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Created EOC Calendar of all safety needs, including maintenance items needing inspection, code yellow, red, blue and active shooter drill due dates.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Supervised Environmental Services Technicians; Facilities Technicians and contracted Facilities Manager in day-to-day activities.
- Negotiated contracts with cleaning and environmental safety vendors, as well as liaison between center managers and vendors.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Ensured all facilities maintenance items were inspected on time, as well as semi-annual and annual maintenance performed on HVAC systems, hot water heaters and generators.
- Worked with NC DEQ and other entities to ensure accurate reporting conducted on organics, nitrate and UV systems.
- Managed ticketing system to ensure Facility technicians completed work and closed tickets in a timely manner.
- Recognized, documented and advised on removal of hazards.
- Inspected worksites, practices and ensured medical equipment was inspected for compliance with established safety standards.
Executive Administrator to CEO and Board Liaison
Piedmont Health Services, Inc.
2016.01 - 2018.01
- Tended external contact list of over 500 contacts and kept track of periodic communication needed for priority contacts.
- Arranged and managed schedules for CEO and other high-level executives, including coordinating 30+ meetings per week.
- Managed all email correspondence for CEO - responded to inquiries, forwarded important messages, etc.
- Assessed safety for Corporate office and made suggestions based on experience and needs.
- Ensured Board of Directors safety during night meetings.
- Set safety protocols and logs for visitor meetings.
- Booked travel accommodations for domestic and international business trips (flights, hotels, rental cars).
- Prepared meeting materials such as agendas, presentations, reports ahead of time, so that execs and Board members could be prepared for their meetings.
- Managed day-to-day office operations and schedules of CEO.
- Worked with Board members to support quality healthcare services and organization outcomes.
- Established foundational processes for business operations, pertaining to Board of Directors and CEO.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Planned and organized team building, morale boosting activities for staff.
- Planned relocation of Corporate office from Carrboro to Chapel Hill, NC from start to finish.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Transcribed meeting minutes to support CEO and Board of Director meetings, as well as c-suite and executive leadership meetings.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to Board of Directors, executives, staff and outside programs.
- Reconciled credit cards and approved monthly invoices, reports, and other deliverables.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Monitored use of best practices at levels and implemented corrective actions to bring employees into compliance.
Staff Assistant
Duke University, School Of Nursing
2011.09 - 2014.01
- Reviewed and edited documents for accuracy, grammar and clarity.
- Provided clerical support, addressing routine, and special requirements.
- Worked closely with doctors, nurse practitioners and professors to ensure their professional needs were met and conducted day to day office operations in confidential manner.
- Created, edited and proof read, meeting material, documents and correspondence on behalf of Faculty Governance Association (FGA) Chair, including Power Point presentations and Excel spreadsheet reports.
- Created, managed and graded learning modules.
- Partnered with FGA Executive Committee chair and chair-elect; followed up on any unresolved issues until rectified; scheduled appointments; facilitated meetings.
- Coordinated annual FGA retreat and election nomination process; ensured appropriate FGA faculty affiliation and function according to bylaws, policies and procedures
- Managed senior level leaderships calendars using MS Outlook and Doodle; coordinated domestic and international travel, including air, ground and hotel
- Collected and performed data manipulation for faculty and student tracking in MS Excel
- Reconciled travel expenses, Visa purchase cards and various other grant and discretionary account billing and worked with Finance officer to ensure correct process and procedures
- Created, formatted, verified and copy-edited AMA style reference lists for pre-published manuscripts; created websites for courses in Sakai and Black Board
- Verified current and previous student confidential school information using STORM; provided correct documents for student continuing education and accreditation for AANC and NC BON
- Created mail-merged letters and certificates on behalf of Dean, as well as ANCC Preceptor pdf's to Preceptors mentoring students.
- Interacted with customers by phone, email or in-person to provide information.
- Provided expert administrative support to meet daily requirements and maximize team productivity.
- Delivered clerical support by handling range of routine and special requirements.
Safety Consultant /Office Manager
God's Greater Love Outreach Ministries
2009.02 - 2011.02
- Performed as safety consultant for church, working with pastor, deacons, managers and staff to deliver expertise in safety criteria, technical directives and operational methods to help ensure safe environment.
- Trained on worksite practices to ensure compliance of established safety standards.
- Worked with police department to establish Orange Hat partners and Active Shooter trainings.
- Helped coordinate safety during community "give away" events.
- Responded to any emergencies as instructed and with utmost efficiency.
- Recognized, documented and advised on removal of hazards.
- Inspected facilities for adherence to fire, hazard and safety guidelines.
- Provided assistance in managing health and safety programs at church and reformation churches.
- Gathered information, prepared reports, and drafted correspondence related to injury related incidents.
- Checked written JSAs to ensure staff were safe within their job responsibilities.
- Developed safety training procedures and authored manuals for distribution to staff members.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Reduced safety incidents by 60% by training and teaching risk management techniques, hazard identification, quality checks and documentation.
- Implemented safety training instructional courses which bolstered improvements in safety culture across personnel groups.
- Provided instructions to staffers during fire drills and emergency evacuations
- Managed daily office operations; maintained confidential databases, electronic and hard files
- Acted as Human Resources representative; recruited, trained, mentored and counseled members and staff for professional and personal development; created all correspondence.
- Created invoices, reconciled overhead bills and processed payroll; acted as liaison between Board members, clients, vendors, building management and staff,
- Facilitated confidential Board and staff meetings; produced and oversaw marketing promotion design, quality of programs, products and services; processed payroll; improved annual staff evaluation process
- Aided in improvement of privileging and credentialing process; worked with Board of Directors to create By-Laws and Policies & Procedures, implemented strategic goals and objectives; managed multiple Executives MS Outlook calendars and travel arrangements
- Constructed and proofed newsletters and literature; created “how to” guide for successor.
- Identified and eliminated potential safety code deficits and addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems through annual inspections.
- Inspected worksites, practices, and gear for compliance with established safety standards
Education
BLS & First Aide Annual Certification - Life Support And First Aide
American Heart Association
Chapel Hill, NC04.2023
OSHA 30 Hour Certificate - OSHA Rules & Regulations
Fred Pryor
Raleigh02.2023
ALICE Active Shooter Response Certified Instructor - Active Killer Threats To School; Workplace; Homes
Navigate 360
Richfield06.2022
Safety & Health Committees Course - Quality Control And Safety Committees
NCDOL
Raleigh, NC08.2021
FBI Active Shooter Training Certificate - Active Shooter Training
FBI Partners & NCCHCA
Raleigh, NC04.2021
Fall Protection Certificate - Fall Protection
NCDOL
Raleigh, NC03.2021
Struck By/Caught Between Training Certificate - Struck By/Caught Between Training
NCDOL
Raleigh, NC03.2021
OSHA 10-Hour General Industry Awareness Hours - OSHA General Industry Rules & Regulations
NCDOL
Raleigh02.2020
OSHA 10-Hour Construction Industry Awareness Hours - OSHA Rules & Regulations in Construction
NCDOL
Raleigh, NC02.2020
Active Shooter Training Certificate - Workplace Violence & Active Assailant Readiness
Trident Shield
Charlottesville, VA04.2019
Ergonomics Trainer Certified - Workplace And Home Ergonomics
Marsh & Mclennan Agency
Raleigh02.2019
Ordained Pastor - Biblical Studies / Theology
Word Harvest International Fellowship of Churches
Durham, NC06.2010
Chaplin Certificate - Biblical Studies
National Church Of God
Oxon Hill, MD12.1995
BBA - Business Administration And Management
Upsala College
East Orange05.1990
Skills
- Impeccable Implementation Skills in Safety Culture Development and Measures
- Over 8 years of Executive Safety Experience, including authoring / creating safety trainings, implementing culture of safety within organizations, audits, incident investigations, JSA's and extensive Active Shooter expertise.
- Over 13 years of Diversified Executive Administrative support and with Proven Success in Organizational Improvement,
- Exceptional Communication and Organizational Skills
- Excellent Calendar and Program Management Skills
- Knowledgeable Correspondence Composition, Formatting and Proofing
- Competent Liaison for Executives
- Typing: 65 WPM
- Works well Independently and within Team
- Computer Skills: MS Office Suite (Word, Excel, PowerPoint, Outlook, Access, Publisher);Quicken; QuickBooks, Blackboard Academic Suite 7.0-9.0; Sakai 2.7.1, Adobe Acrobat Pro and STORM database
- Confidential Files and Database Management
- Great Integrity, Initiative, Timeliness and Follow-up
- Impeccable Meeting Facilitation and Coordination
- Great Problem Solving Skills and Creative Nature
Timeline
Director of Safety & Employee Well-Being /Safety Officer
PiedmontHealth Services, Inc.
2019.01 - Current
Manager of Facilities, Safety &Employee Well-Being
Piedmont Health Services, Inc.
2018.01 - 2019.01
Executive Administrator to CEO and Board Liaison
Piedmont Health Services, Inc.
2016.01 - 2018.01
Staff Assistant
Duke University, School Of Nursing
2011.09 - 2014.01
Safety Consultant /Office Manager
God's Greater Love Outreach Ministries
2009.02 - 2011.02
BLS & First Aide Annual Certification - Life Support And First Aide
American Heart Association
OSHA 30 Hour Certificate - OSHA Rules & Regulations
Fred Pryor
ALICE Active Shooter Response Certified Instructor - Active Killer Threats To School; Workplace; Homes
Navigate 360
Safety & Health Committees Course - Quality Control And Safety Committees
NCDOL
FBI Active Shooter Training Certificate - Active Shooter Training
FBI Partners & NCCHCA
Fall Protection Certificate - Fall Protection
NCDOL
Struck By/Caught Between Training Certificate - Struck By/Caught Between Training
NCDOL
OSHA 10-Hour General Industry Awareness Hours - OSHA General Industry Rules & Regulations
NCDOL
OSHA 10-Hour Construction Industry Awareness Hours - OSHA Rules & Regulations in Construction
NCDOL
Active Shooter Training Certificate - Workplace Violence & Active Assailant Readiness
Trident Shield
Ergonomics Trainer Certified - Workplace And Home Ergonomics
Marsh & Mclennan Agency
Ordained Pastor - Biblical Studies / Theology
Word Harvest International Fellowship of Churches
Chaplin Certificate - Biblical Studies
National Church Of God
BBA - Business Administration And Management
Upsala College
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