Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AssistantManager
Tracie DeJausserand

Tracie DeJausserand

Clinton, Township,MI

Summary

Ready to add value to your organization and gain more knowledge in a growing industry. Experienced, resourceful, and detail-oriented individual with proven proficiency in Microsoft Word, Point of Sale software, cash handling, customer service, and retail management. Over 20 years extensive experience in variety of fast paced environments requiring high level of professionalism — this hard-working, organized, Individual is ready to add value to your organization very responsible and resourceful. I have very good work ethic and eager to learn and grow in a professional work environment. Customer service (10+ years) Computer Skills (10+ years) HIPAA ( 4 years) Facilities Maintenance (10+ years) Office Administration QuickBooks Documentation review Microsoft Office Data Entry (7 years) Upselling (10+ years) Patient Care (1 year) Helios (5 years) Phone etiquette (10+ years) Epic Office experience (8 years) Clerical experience (8 years) EMR systems Front desk (10+ years) CPT coding Multitasking (10+ years) Front desk receptionist (10+ years) Experience in fast paced environment (10+ years) Meeting and achieving daily goals as well as monthly goals (10+ years) Building client relationships (10+ years) Typing (10+ years) Sales (10+ years) EHR systems Microsoft Excel Medical Records (1 year) Communication skills (10+ years) Time management (10+ years) Inventory control (10+ years) English Dispatching (Less than 1 year) Administrative experience Management Cash handling Social media management Sanitation Customer service, sales and management, computer, knowledge working with word and excel (10+ years) Customer support (10+ years) Certifications and Licenses Smart Tan Certificate March 2018 to Present First certificate in the tanning industry to test me on my skills and education to be a tanning consultant Learning about different skin types to make sure that they are placed in the correct unit and for the correct time to minimize burning Learned about UV rays as well as UVA and UVB I got educated on layers of the skin and which levels provide the best results and that also provides the deepest layer of the skin Learned about eye protection every time you get into a tanning unit and also risk of cancer And always providing excellent customer service in answering any question they have regarding UV tanning California tan certificate

Overview

5
5
years of professional experience

Work History

Charter

Headliner, Antolin Shelby, Shelby
04.2023 - 06.2023
  • Lead and facilitate operational excellence initiatives within the automotive plant, ensuring alignment with company goals and objectives
  • Collaborate with key stakeholders to identify areas for improvement in operational processes, quality, and productivity
  • Conduct thorough analyses of existing processes, workflows, and systems to identify bottlenecks, inefficiencies, and areas of improvement
  • Develop and implement action plans and strategies to drive continuous improvement efforts across the plant
  • Monitor key performance indicators (KPIs) and metrics to assess the effectiveness of implemented improvement initiatives
  • Utilize Lean Six Sigma methodologies to identify and eliminate waste, reduce defects, and improve overall process efficiency
  • Provide training and guidance to employees on operational excellence concepts, tools, and methodologies
  • Foster a culture of continuous improvement and operational excellence by promoting employee engagement, involvement, and empowerment
  • Support the development and implementation of standard operating procedures and work instructions to ensure consistency and adherence to best practices
  • Collaborate with cross-functional teams to streamline processes, resolve operational issues, and implement corrective actions
  • Conduct regular audits and assessments to evaluate compliance with operational standards and identify areas for improvement
  • Stay up-to-date with industry trends, technologies, and best practices related to operational excellence and process improvement in the automotive sector.

Switchboard Operator

McLaren of Macomb
06.2022 - 10.2022
  • Under the general direction of the Supervisor of Communications, performs the duties of Switchboard
  • Operator
  • Essential Functions and Responsibilities:
  • Rapidly and accurately operates a telephone switchboard
  • Accurately operates overhead paging system
  • Calls desired numbers at the requested time
  • Operate computer terminal
  • Follow proper techniques on overhead paging and computerized paging
  • Ability to follow on-call procedures
  • Performs other related job duties as requested.

Tanning Consultant & Key Holder

ACAPULCO TANNING
02.2019 - 06.2021
  • Management
  • Responsible for product inventory
  • Front Desk
  • Open and close
  • Cash handling
  • Appointment scheduling
  • Store management experience
  • Clean and maintain tidy store
  • Facilities Maintenance
  • Work with clients to reach their desired goal
  • Educate clients on products that will best suit skin type
  • Educate clients on equipment
  • Responsible for daily accounting
  • Meet and exceed daily/monthly goals set by upper management
  • POS
  • Upselling

Medical Receptionist

DOCTORS URGENT CARE
08.2020 - 11.2020
  • Computer Skills
  • Handle multiple phone lines and foot traffic
  • Register new patients
  • Work with insurance companies on verification
  • Schedule appointments
  • Collect payments and handle daily accounting
  • Complete daily cleaning checklist
  • Medical Records
  • Scan and uploading documents to patient charts
  • Patient Care
  • Microsoft Excel
  • Update patient information
  • Patient pharmacy for prescriptions
  • Greeting Every patient professionally and with care

Tanning Consultant & Key Holder

CHILI PEPPERS TANNING
02.2018 - 10.2018
  • Helios Experience
  • Promoted to SA1 after beating all others in sales
  • Assistant Manager experience
  • Payroll
  • Inventory all products in store daily
  • Leadership
  • Responsible for opening and closing store
  • Maintain clean and orderly store
  • Educate clients on products that will best suit skin type
  • Balance cash drawer and prepare nightly deposits
  • Consistently exceed monthly and daily sales goals
  • Smart Tan and California Tan Certification

Education

High school diploma - General Studies

Avon High School
Avon, MA

Skills

  • March 2018
  • Assessments
  • Warehouse safety — Proficient
  • July 2023
  • Using safe practices in a warehouse setting
  • Full results: Proficient
  • Work motivation — Proficient
  • August 2021
  • Level of motivation and discipline applied toward work
  • Work style: Reliability — Proficient
  • February 2023
  • Tendency to be reliable, dependable, and act with integrity at work
  • Retail customer service — Proficient
  • December 2022
  • Responding to customer situations in a retail setting
  • Administrative assistant/receptionist — Proficient
  • October 2022
  • Using basic scheduling and organizational skills in an office setting
  • Sales skills — Proficient
  • September 2020
  • Influencing and negotiating with customers
  • Customer focus & orientation — Proficient
  • September 2022
  • Responding to customer situations with sensitivity
  • General manager (hospitality) — Proficient
  • October 2020
  • Solving group scheduling problems and reading and interpreting P&L statements
  • Home health aide skills — Proficient
  • August 2020
  • Providing care to patients in a home setting
  • Medical receptionist skills — Proficient
  • Managing physician schedules and maintaining accurate patient records
  • Management & leadership skills: Impact & influence — Proficient
  • Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Customer service — Proficient
  • Identifying and resolving common customer issues
  • Attention to detail — Proficient
  • Identifying differences in materials, following instructions, and detecting details among distracting
  • Information
  • Workplace safety — Proficient
  • August 2023
  • Using safe practices at work
  • Scheduling — Proficient
  • Cross-referencing agendas and itineraries to avoid scheduling conflicts
  • Inside sales — Proficient
  • Understanding and responding appropriately in sales scenarios, and performing common sales
  • Calculations
  • Work style: Conscientiousness — Proficient
  • Tendency to be well-organized, rule-abiding, and hard-working
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field

Additional Information

  • Authorized to work in the US for any employer, Willing to relocate: Anywhere
  • Additional Information https://my.indeed.com/p/TracieDj

Timeline

Charter

Headliner, Antolin Shelby, Shelby
04.2023 - 06.2023

Switchboard Operator

McLaren of Macomb
06.2022 - 10.2022

Medical Receptionist

DOCTORS URGENT CARE
08.2020 - 11.2020

Tanning Consultant & Key Holder

ACAPULCO TANNING
02.2019 - 06.2021

Tanning Consultant & Key Holder

CHILI PEPPERS TANNING
02.2018 - 10.2018

High school diploma - General Studies

Avon High School
Tracie DeJausserand