Tracie Jackson
Haines City,FL
Summary
Dynamic Senior Branch Manager with proven success in optimizing operations and enhancing customer satisfaction. Skilled in strategic planning and financial analysis, with a strong focus on staff development and revenue growth.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Senior Branch Manager
Advance America
Haines City, FL
10.2008 - 07.2026
- Developed and implemented strategic plans to enhance revenue growth and operational efficiency.
- Led branch operations to optimize customer service and increase client satisfaction.
- Mentored staff through ongoing training programs to improve performance and employee retention.
- Analyzed financial reports to identify trends, ensuring informed decision-making for branch initiatives.
Construction Secretary
Lexon Homes
Haines City, FL
05.2005 - 03.2008
- Implemented filing systems for project documents that improved retrieval speed and accuracy.
- Provided administrative support to project managers, facilitating timely project delivery.
- Assisted in budget tracking and resource allocation, contributing to cost-effective project management.
- Trained new administrative staff on office protocols and software tools, fostering a knowledgeable team environment.
Education
High School Diploma -
Haines City High School
Haines City, FLSkills
- Operations management
- Financial compliance oversight
- Risk management
- Client relations
- Customer service
- Staff development
- Team player
- Strong work ethic
Certification
214 Life & Variable Annuity License
Timeline
Senior Branch Manager
Advance America
10.2008 - 07.2026
Construction Secretary
Lexon Homes
05.2005 - 03.2008
High School Diploma -
Haines City High School