Summary
Overview
Work History
Skills
Education
Timeline
Generic

Tracie Walker

Houston,TX

Summary

Dynamic security professional with a proven track record at Hands Of Healing, excelling in incident reporting and access control management. Recognized for enhancing safety protocols and delivering superior customer service. Adept at emergency response and relationship building, ensuring a secure environment while maintaining compliance and operational efficiency. First aid and CPR certified.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Security Officer

Hands Of Healing
601 S. Main St 281-424-2200
02.2024 - Current
  • Oversaw premises to uphold safety and security standards for clients and staff.
  • Executed regular patrols to identify and mitigate potential hazards and security breaches.
  • Addressed incidents swiftly and administered first aid as required.
  • Facilitated maintenance of a calm environment during high-stress situations.
  • Supervised daily monitoring and conducted patrols of building grounds and work sites.
  • Oversaw and authorized vehicle, cargo truck, and visitor access to premises.
  • Enhanced overall security by executing regular patrols and overseeing surveillance systems.
  • Monitored and screened individuals to ensure compliance with security protocols.
  • Monitored and verified identification of individuals entering and exiting facility to enhance security protocols.
  • Conducted thorough checks and verifications of photo identification to ensure secure facility access.
  • Implemented stringent entry protocols to prevent unauthorized access to facilities.
  • Delivered exceptional customer service by effectively addressing visitor inquiries and concerns regarding facility safety and access control procedures.
  • Welcomed guests with professionalism and courtesy to foster a hospitable environment.
  • Led training sessions for new staff on security protocols and emergency response procedures.
  • Delivered exceptional customer service by effectively addressing client inquiries and concerns.
  • Recorded daily activities and incidents to ensure precise documentation.
  • Partnered with management to establish and enforce safety protocols and procedures.

Homemaker

N/A
Houston, TX
06.2022 - 02.2024

I took time off to get family estate in order.

Weighmaster

Brown And Root Industries
Pasadena, TX 832-780-6180
11.2016 - 06.2022
  • Operated weight scales to ensure accuracy in all load measurements.
  • Maintained detailed records of incoming and outgoing shipments for compliance.
  • Communicated effectively with drivers to coordinate timely weigh-ins.
  • Inspected vehicles for compliance with safety regulations before weighing.
  • Assisted in training new staff on proper weighing procedures and safety protocols.
  • Collaborated with team members to streamline processes and improve efficiency.
  • Utilized inventory management systems to track materials and report discrepancies.
  • Conducted regular maintenance checks on weighing equipment to ensure functionality.
  • Enhanced weighing accuracy by diligently maintaining and calibrating weighing equipment.
  • Managed complex multi-modal shipments by coordinating precise timing of truck, rail, and barge loading/unloading activities at the facility''s scales.
  • Operated scale to weigh materials and vehicles according to policy.
  • Reduced discrepancies in weight documentation by cross-verifying scale readings with other departments involved in material handling.
  • Streamlined weighmaster processes through the implementation of a digital database system for tracking weights and measurements.
  • Maintained scale area to offer clean and presentable work area.
  • Maintained strong client relationships through clear communication and timely resolution of any weighing disputes or inquiries.
  • Ensured prompt customer service by efficiently processing weigh transactions for various materials.
  • Increased operational efficiency with meticulous record-keeping of daily transactions, inventory, and material movement.
  • Collaborated with other departments to ensure accuracy of all measurements.

Skills

Report writing

Incident reporting

Security guard license

General security

CCTV surveillance

Detail-oriented

CCTV monitoring

Superior customer service

Physical fitness

Emergency response

Access control

Patrol operations

Complex Problem-solving

Relationship building and management

Security screenings

Access control management

Electronic surveillance

Stationary surveillance

Security equipment operation

Dispatch

Active shooter training

Emergency evacuation procedures

Cybersecurity awareness

First aid and CPR certified

Fire safety training

Identification verification

Shift work experience

Work ethic

Workplace safety

Patrolling

Verbal and written communication

Reliability

Punctuality

Security camera monitoring

Security protocols

First aid certified

Reporting skills

Patrol techniques

Keen observer

Perimeter security

Education

Diploma - Regular

Forest Brook High School
7525 Tidwell Rd Houston, Tx 77078
08.1984 - 06.1988

Timeline

Security Officer

Hands Of Healing
02.2024 - Current

Homemaker

N/A
06.2022 - 02.2024

Weighmaster

Brown And Root Industries
11.2016 - 06.2022

Diploma - Regular

Forest Brook High School
08.1984 - 06.1988
Tracie Walker