Traci Alexander
Mesa,AZ
Summary
Passionate about the cannabis industry, with a strong desire to learn and grow with the industry. Bringing a unique combination of skills, including excellent communication and customer service abilities, adaptability, and analytical skills. Recently obtained a Master of Cannabis degree from Cannabis Training University, providing in-depth knowledge of every aspect of the cannabis industry.
Overview
21
21
years of professional experience
Work History
Process Serving
Hot Shots
09.2023 - Current
- Safely serving Orders of Protection
Brand Ambassador
Premier Connections
08.2021 - Current
- Communicated product information with confidence and educated consumers
- Engaged, educated, and befriended customers raising sales by 10% during shifts
- Maintained a clean, organized, professional work environment
- Strong attention to detail promoting products.
Process Server/Private Investigator
ASAP LLC
10.2018 - Current
- Produced professional reports outlining findings for clients
- Creatively solved problems resulting in job completion
- Staked out locations to successfully serve important legal documents
- Operated in full compliance with Arizona laws
- Utilized conflict resolution to maintain safety and order
- Communicated diligently keeping client's peace of mind
- Successfully served over 500 critical legal documents.
Process Server
Arizona Quick Serve, Decus Legal
11.2015 - 08.2018
- Received, printed, organized papers to be served
- Located and served over 50 defendants per month
- Cognitive flexibility returned high success rates
- Handled complex situations and sensitive matters safely.
Cashier
Walmart
11.2008 - 07.2011
- Teamwork with flexible schedule, extra shifts to meet business needs
- Stocked, tagged, front faced, displayed, cleaned shelves
- Built relationships with customers to encourage repeat business
- Operated POS system
- Checked personal identifications during alcohol and tobacco sales.
Lead Assistant
Levy Restaurants
07.2003 - 05.2008
- Processed payments for credit and debit cards and returned proper change for cash transactions
- Handled large amounts of cash safely
- Created and maintained safe and secure work environments for employees
- Developed and maintained strong relationships with vendors to facilitate timely delivery
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Managed 10-15 employees in high-stress situations
- Trained new employees in proper protocols and standards.
Education
Master of Cannabis - Every Aspect of Cannabis Industry
Cannabis Training University
07.2023
Paralegal Certificate - Paralegal
Maricopa Community Colleges - Phoenix College
Phoenix, AZ12.2008
Certificate of Excellence - Private Investigations
Discovery Detective Academy
Scottsdale, AZ05.1999
Associate of Arts - Communications
MCC
Mesa, AZ12.1992
Skills
- Effective communication skills
- Time management
- Extensive customer service
- Adaptable
- Cognitive flexibility
- Leadership experience
- Creative problem solver
- Conflict Resolution
- Collaborator
- Cannabis industry knowledge
- Familiarity with cannabis laws and regulations
Timeline
Process Serving
Hot Shots
09.2023 - Current
Brand Ambassador
Premier Connections
08.2021 - Current
Process Server/Private Investigator
ASAP LLC
10.2018 - Current
Process Server
Arizona Quick Serve, Decus Legal
11.2015 - 08.2018
Cashier
Walmart
11.2008 - 07.2011
Lead Assistant
Levy Restaurants
07.2003 - 05.2008
Master of Cannabis - Every Aspect of Cannabis Industry
Cannabis Training University
Paralegal Certificate - Paralegal
Maricopa Community Colleges - Phoenix College
Certificate of Excellence - Private Investigations
Discovery Detective Academy
Associate of Arts - Communications
MCC
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