Dynamic Nurse Manager with a proven track record in staff leadership, quality improvement, and operational efficiency. Committed to enhancing patient care through effective team management and evidence-based practices.
Overview
24
24
years of professional experience
Work History
Nurse Manager
Advocate Health, Cleveland
Shelby, NC
09.2019 - Current
Led nursing staff in delivering high-quality patient care through effective team management and resource allocation.
Implemented evidence-based practices to enhance patient outcomes and improve care delivery processes.
Collaborated with interdisciplinary teams to develop and execute strategic initiatives aimed at operational efficiency.
Mentored nursing personnel, fostering professional development and ensuring adherence to best practices in clinical care.
Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
Analyzed departmental performance metrics to identify areas for improvement and drive continuous quality enhancement initiatives.
Oversaw compliance with regulatory standards, enhancing safety protocols within the nursing department.
Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
Supervised, directed, and motivated high-quality performance from nursing staff.
Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
RN, Administrative Nursing Supervisor
Atrium Health Cleveland
Shelby, NC
08.2014 - 09.2019
Delivered patient care through comprehensive assessments and tailored treatment plans.
Collaborated with multidisciplinary teams to optimize patient outcomes and ensure continuity of care.
Implemented evidence-based practices to enhance patient safety and nursing protocols.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Provided support for patients' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Nurse Manager
Atrium Rutherford Internal Medicine
Forest City, NC
07.2013 - 08.2014
Facilitated communication between administration and nursing staff, ensuring alignment on organizational goals and priorities.
Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
Hospice House Nurse Manager
Hospice of the Carolinas
Forest City, NC
03.2012 - 07.2014
Led interdisciplinary teams to develop and implement patient-centered care plans.
Streamlined operational processes to enhance efficiency in end-of-life care services.
Mentored nursing staff, fostering professional development and improving clinical competencies.
Conducted regular performance evaluations to ensure adherence to quality standards and compliance.
Associate Director of Nursing Coordinator
Rutherford Regional Medical Center
Rutherfordton, NC
04.2005 - 03.2012
Led nursing staff to enhance patient care standards and operational efficiency.
Developed and implemented training programs to improve clinical skills among nursing teams.
Collaborated with multidisciplinary teams to optimize patient outcomes and safety protocols.
Managed budgeting processes, ensuring resource allocation aligned with departmental goals.
Streamlined workflow processes, reducing patient wait times and improving care delivery efficiency.
Advocated for evidence-based practice changes, resulting in improved patient satisfaction scores.
Improved patient care by implementing evidence-based nursing practices and protocols.
Developed nurse management staff to meet maximum operational efficiency and effectiveness.
Nurse
Rutherford Regional Medical Center
Rutherfordton, NC
08.2002 - 03.2005
Administered medications and monitored patient responses to treatment plans.
Collaborated with interdisciplinary teams to develop individualized care strategies.
Conducted comprehensive assessments to identify patient needs and conditions.
Educated patients and families on health management and post-discharge care.
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Performed routine wound care and dressing changes on schedule.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Education
Associate of Science - Leadership
Cabarrus College of Health Sciences
Charlotte, NC
05-2022
Associate of Science - Nursing
Gardner-Webb University
Boiling Springs, NC
05-2012
Associate of Science - Nursing
Foothills Nursing Consortium
Spindale, NC
05-2002
Skills
Staff supervision
Quality improvement
Critical thinking
Department management
Budgets and productivity
Honed Communication skills
Staff leadership
Hiring and terminations
Clinical supervision
Staff development
Patient education and advocacy
Conflict management
Accomplishments
Daisy Award Winner
Certification- Certified Nursing Manager and Leader