Tracy-Ann Anderson
North Lauderdale
Summary
Dynamic Health Insurance Agent with a proven track record at Together Health, excelling in insurance sales and relationship building. Adept at navigating complex healthcare systems and consistently achieving enrollment goals. Strong communicator with expertise in CRM software, delivering exceptional service while fostering trust with clients and healthcare professionals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Health Insurance Agent
Together Health
Sunrise
01.2022 - Current
- Accomplished Health Insurance advisor with experience in Health care computer systems and insurance concepts. Successfully and consistently performed during Annual Enrollment Period (AEP).
- Assist prospects and members in enrolling in Wellcare and Humana Medicare advantage plans.
- Strong closing and relationship building sales ability to existing and new clients.
- Directed strategic initiatives to achieve Wellcare and Humana Enrollments.
- Determined whether a member is eligible to enroll in Medicare Advantage plan based on a host of questions and the information provided by member.
Physician Relationship Manager
Comfort Medical
Coral Springs
01.2018 - 12.2022
- Making outbound calls to Physician offices building and maintaining relationships with clinicians leading to patient referrals. Handles daily inbound and outbound calls and process customer data correctly, also maintaining a high level of professionalism and positive attitude.
- Service existing accounts, obtain doctor order forms.
- Schedule appointments with physicians/Clinicians to establish and maintain company's presence in office.
- Gather and enter accurate physician and customer information.
- Adhere to company policies and procedures with professionalism.
- Able to navigate between different computer systems to input Physician' data accurately.
Sales Support
Arriva Medical
Coral Springs
01.2012 - 12.2016
- Provided support to sales department. Cross-trained to assist customer service, ADR, billing, and medical records department.
- Communicated with customers and medical offices regarding incomplete medical records.
- Demonstrated exceptional quality scores on patient calls. Consistently exceeded upselling goals on additional products to customers. Handled more than 100 calls daily.
Pharmaceutical Sales Representative
TMS HEALTH
Boca Raton
01.2010 - 12.2012
- Utilized product knowledge and effective selling skills to influence targeted health care professionals and pharmacies.
- Maintained product knowledge and policies / procedure. Fostered ongoing trust with health care professionals and pharmacies to facilitate decision making process.
- Analyzed territory information to optimize calls and maximize procedures.
- Maintained adherence to HIPAA guidelines always.
- Successfully managed book of business, speaking with physicians to sell specific medications for use in medical practices.
- Consistently succeeded in meeting sales goals by referring products to physicians to prescribe to patients.
Management Trainee
Enterprise Rent-A-Car
Coral Springs
01.2008 - 12.2009
- Managed fleet of rental vehicles while meeting and exceeding company goals.
- Generated new business for company by marketing products or services.
- Upsold products to clients for purpose of leasing higher -end vehicles.
- Visited auto body shop and dealerships to generate new business for company.
- Visited clients to ensure satisfaction and return business.
Education
Bachelor of Arts - Psychology
YORK COLLEGE
New York, NY12.2002
Skills
- Types 45 WPM
- Outlook
- Pre-W Noble Direct
- Presence
- Microsoft Word
- HDMS
- Sherpa
- Flash
- Salesforce
- Insurance Sales
- CRM Software
Certification
- 240 Health Insurance License
- FFM Certification 2023 & 2024
- Insurance Producer License
Timeline
Health Insurance Agent
Together Health
01.2022 - Current
Physician Relationship Manager
Comfort Medical
01.2018 - 12.2022
Sales Support
Arriva Medical
01.2012 - 12.2016
Pharmaceutical Sales Representative
TMS HEALTH
01.2010 - 12.2012
Management Trainee
Enterprise Rent-A-Car
01.2008 - 12.2009
Bachelor of Arts - Psychology
YORK COLLEGE