Tracy Benson
Las Vegas,NV
Summary
Results-driven Manager's Assistant with a strong background in staff supervision and operational support. Known for creating efficient workflows and fostering a collaborative environment. Committed to enhancing team performance and driving operational success.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Manager's Assistant
Dottys Slots And Video Poker
12.2024 - 06.2026
- Maintained inventory records and ordered supplies to ensure uninterrupted operations.
- Generated daily Food&Beverage reports, Collected deposit bags from safe, tracked shortages and overages for variance report and sent off emails.
- Pre drop days, count all deposit bags from the night prior, count all miscellaneous tickets, bingo tickets, free slot play etc. Load coin as needed, handle any RPG on the clipboard
- Assisted Bartenders when needed, Retrained bartenders when needed, defused tense situation, maintained a calm, steady tone, and actively listened without interrupting.
- Traveled, Operated three stores daily, phone live 24 hours in case bartenders need anything or a jackpot payout.
Education
High School Diploma -
Hiset High School
Las Vegas, NVSkills
- ServSafe Food Handler Manager certificate
- Staff training and development
- Staff training
- Customer relationship management (CRM)
- Sales strategies
- Staff developmentntntntntntntnt
- Customer service
- Servsafe Food Handler Manager certificate
Certification
ServeSafe Manager certificate
Languages
English
Full Professional
Timeline
Manager's Assistant
Dottys Slots And Video Poker
12.2024 - 06.2026
High School Diploma -
Hiset High School