Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Tracy Breaux

Las Vegas,NV

Summary

Welcoming clerical professional with 10 years of experience in office settings assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, data entry and scheduling. Accurate when entering information in all software applications and keeping organized filing systems.

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist

Konami Gaming Inc.
07.2022 - Current
  • Answered all phone calls to the facility and forwarded/screened as necessary
  • Ensured all messaging was passed to appropriate staff in a timely manner
  • Directed all visitors to their desired location within the company
  • Managed all Conference rooms, scheduled/confirmed availability, and scheduled interview appointments
  • Issued, checked, and collected badges as a part of workplace security
  • Inputted new hire information in data entry systems
  • Received and Processed mail and prepared new hire packets for On-Board orientation
  • Perform a variety of administrative tasks as directed by the manager to include faxing, copying, and emailing
  • Coordinated orders from sales database into manufacturing databases
  • Updates 'raised' form orders into database and Pronto systems to include estimated delivery dates
  • Managed sales orders/work orders to support multiple departments to include sales, production, customer service, and warehouse
  • Completed work order editing, printing, issuing, completing, and updating
  • Planned and supported warehouse clone picks, subassembly picks, and configurable picks
  • Reconciled all open sales orders and work orders status in the Pronto system
  • Performed other administration and supportive functions as assigned.

Administrative Clerk

Walt's TV
05.2021 - 01.2022
  • Processed/printed Amazon, Walmart, eBay orders and dispensed invoices to warehouse workers
  • Ensured completed invoice work and verified time and schedule of pick-ups
  • Closed all completed work invoices, and updated carrier spreadsheets daily
  • Assisted in warehouse pick-up/pack and assured Bill of Lading completion
  • Scheduled interview meetings, ordered supplies, checked mail, and performed other duties as assigned.

Production Team Lead

AECOM Corporation
07.2016 - 05.2020
  • Lead the operations of the mailroom and fulfillment departments by preparing work strategies and overseeing set tasks to ensure daily goals were met
  • Trained all numbers on mailroom processing and fulfillment duties as well as trained on customer order fulfillment
  • Reviewed processed checks, lockbox, payroll, and processed customer collection payments
  • Gather data for production, quality control reports, inventory reports and provided daily reports to upper managers
  • Performed collection process to initiate NC DMV hold toward customers vehicle license plate and/or driver's license
  • Coordinated payroll, leave/time off request, initial badge process, and performed other duties as well.

Education

Diploma -

Bertie High School
Windsor, NC

Medical Coding And Billing -

Thomas Nelson Community College
Hampton, VA

White And Yellow Belt Certificate -

Lean Six Sigma

Certificate -

Fundamentals of Human Resources

Skills

  • Proficient in clerical/office administrative duties
  • Excellent organization and communications skills
  • Skilled in using multiple software applications including Microsoft Excel, Word, PowerPoint, Outlook, and Access, as well as PAYCOM, Pronto, and data entry
  • Proficient in records management
  • Detailed oriented self-starter with excellent customer service skills
  • Strong leadership and work ethics
  • Strong prioritization skills for fast-paced environments

Volunteer Experience

  • Volunteered support to over 10 JROTC Drill competitions.
  • Held Committee Chair position for JROTC at local high school for 4 years.
  • Lead an Outstanding team in the mail room and fulfillment departments.
  • Managed all training requirements, professional development courses, mandatory certification courses such as lean Six Sigma and Career broadening opportunities for eight versatile members within AECOM corporation.

Timeline

Front Desk Receptionist

Konami Gaming Inc.
07.2022 - Current

Administrative Clerk

Walt's TV
05.2021 - 01.2022

Production Team Lead

AECOM Corporation
07.2016 - 05.2020

Diploma -

Bertie High School

Medical Coding And Billing -

Thomas Nelson Community College

White And Yellow Belt Certificate -

Lean Six Sigma

Certificate -

Fundamentals of Human Resources

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Tracy Breaux