Summary
Overview
Work History
Education
Skills
Timeline
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Tracy Brooks

Las Vegas,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Bartender

Als Garage
04.2016 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Bartender

The Lodge At Grand Teton
01.2009 - 03.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Assistant General Manager

Blackjack Lodge/ Five Star Events
01.2005 - 01.2008
  • Hire, train, and manage staff of 35 employees
  • Communicate to staff expectations of company policies
  • Prepare daily spreadsheets, bank deposits, liquor order, inventory, purchases and invoices for food and beverage
  • Maintain daily reports on slot machine/gaming revenue
  • Gaming drop
  • Event planning, organizing, and staffing banquets and parties
  • Ability to communicate effectively and provide outstanding guest service by consistently being helpful and courteous to all guests.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.

Lead Bartender

Roadrunner Saloon and Restaurant
05.1999 - 01.2004
  • Responsible for training entire bar staff prior to opening new property including: general bar knowledge, company policies and procedures, health code policies, all gaming laws pertinent to jackpot and W2-G tax forms, comp procedures, and general alcohol awareness
  • Responsible for payouts on slot machines, including handling large sums of cash
  • Responsible for check cashing procedures
  • Scheduling all bar and cocktail staff
  • Knowledge of Micros computer system and E-Z route gaming computer systems
  • All general bar duties.

Education

Bachelor of Arts - Criminal Justice

University of Nevada, Las Vegas
Las Vegas, NV
01.2005

Skills

  • Suggestive Selling
  • Payment Processing
  • Food Service
  • Health Codes Compliance
  • Decision Making
  • POS System Operation
  • Sales Techniques
  • Employee Coaching
  • Staff Supervision
  • Budget Management

Timeline

Bartender

Als Garage
04.2016 - 09.2023

Bartender

The Lodge At Grand Teton
01.2009 - 03.2016

Assistant General Manager

Blackjack Lodge/ Five Star Events
01.2005 - 01.2008

Lead Bartender

Roadrunner Saloon and Restaurant
05.1999 - 01.2004

Bachelor of Arts - Criminal Justice

University of Nevada, Las Vegas

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Tracy Brooks