Results-oriented professional with a strong foundation in skills and experience, seeking to address complex challenges in a higher-level position. Committed to continuous learning and adaptability in fast-paced environments. Offers innovative solutions and promotes collaboration to enhance team performance and drive organizational success.
Work History
Dispatcher/Office Worker
2 Years 7 Months
The Arc Oneida Lewis Chapter NYSARC | 01.2024 - Current
Oversaw transportation dispatch operations to ensure timely delivery of goods.
Reviewed and approved timesheets for drivers to ensure accurate payroll processing.
Monitored and recorded attendance to ensure accurate tracking of participation.
Supervised vehicle fleet management to enhance operational efficiency and safety standards.
Scheduled vehicle repairs to optimize fleet performance and minimize downtime.
Contributed to project execution and management to ensure timely completion.
Agency Driver
2 Years 2 Months
The Arc, Oneida – Lewis Chapter | 06.2021 - 08.2023
Oversaw safe transportation of clients to day service programs. Managed attendance documentation for client participation. Coordinated vehicle maintenance schedules and service appointments.
School Bus Monitor
2 Months
Birnie Bus Service | 04.2021 - 06.2021
Supervised children during transportation on school bus to ensure safety and compliance with regulations.
Bookkeeper/Payroll Specialist
6 Months
Holland Farms Bakery and Deli | 12.2020 - 06.2021
Assisted in counting and balancing cash drawers. Processed payments and managed bill payments. Supported reconciliation of checkbook accounts. Conducted bank and post office errands. Aided in payroll processing.
FS Supervisor/Bookkeeper
7 Months
American Food & Vending | 09.2019 - 04.2020
Oversaw cash handling procedures in the dining hall. Managed cash register and ensured accurate transactions. Coordinated food preparation and maintained sales documentation.
Service Advisor
2 Months
Oriskany Garage and Tire | 04.2019 - 06.2019
Checked appointments and scheduled new ones. Answered incoming phone calls promptly. Processed customer transactions efficiently.
Cashier/ Bookkeeper
1 Year 4 Months
Casa Imports | 11.2017 - 03.2019
Assisted in cash handling and driver interaction while collecting invoices. Supported preparation of cash checks and deposits. Performed filing duties and provided phone coverage.
Human Resources Assistant
4 Months
Birnie Bus Service | 01.2017 - 05.2017
Facilitated human resource tasks including interviewing and hiring. Assisted in administering drug and alcohol tests. Addressed employee concerns and complaints. Monitored attendance and managed payroll issues.
Assisted in onboarding new employees, ensuring compliance with company policies and procedures.
Drop and Count Clerk
3 Months
Turning Stone Resort Casino | 10.2016 - 01.2017
Assisted in counting and sorting money from slot machines. Supported the operation of a money machine. Facilitated the emptying of slot machines for accurate cash flow management.
Receptionist
11 Months
Marcy Veterinary Clinic, LLC | 10.2015 - 09.2016
Answered incoming phone calls promptly. Scheduled appointments for patients efficiently. Checked in and out patients with attention to detail. Processed payments accurately and securely.
Customer Service Associate/ Supervisor/Bookkeeper
10 Years 9 Months
Price Chopper | 01.2005 - 10.2015
Processed cash and sales for Western Union transactions. Assisted with SAR filing for compliance purposes. Handled lottery transactions accurately. Managed cash register operations efficiently. Executed refunds through credit, debit, and EBT card transactions. Ordered money for office needs and prepared check deposits. Opened and closed the office on scheduled shifts. Cashed checks for customers with precision. Processed payments for National Grid without errors. Facilitated EBT withdrawals and managed offline EBT vouchers. Answered and transferred calls to appropriate departments. Supported payroll processing as needed. Checked prices on products regularly. Created and displayed signs for product promotions. Provided fax services for customer transactions. Managed money orders effectively. Organized teammate paperwork for easy access. Balanced tills accurately at the end of shifts. Matched check reports to ensure financial integrity.
Assistant Customer Service Team Leader/ Office Supervisor/Bookkeeper
1 Year 4 Months
Price Chopper | 03.2014 - 07.2015
Assisted in daily operations as a full-time associate. Supported the hiring center by conducting interviews for new candidates. Processed payroll updates and managed front-end operations. Completed essential morning paperwork efficiently. Handled bottle return documentation and organized floor plans. Created weekly employee schedules with attention to detail.
Cultivated leadership and management skills by training teammates to enhance job performance.
Cashier/Sales Associate
6 Years
Coaches Sports Corner | 01.1997 - 01.2003
1997-2003 on/off Family Owned Business.
Education
Some College - Human Services/Early Childhood Education
Mohawk Valley Community College | Utica, NY | 01-2009
- Human Services/ Early Childhood Education
Herkimer County Community College | Herkimer, NY | 01-2005
Notre Dame Jr/Sr High School | Utica, NY | 01-2003
Skills
Financial record keeping
Bookkeeping
Accounts Payable
Accounts Receivable
Data Entry
Fleet management
Sales management
Microsoft Word
Employee Scheduling
Retail sales
Fleet Management
Additional Information
Accomplishment: NJROTC at Notre Dame Jr/Sr High School.
Timeline
Dispatcher/Office Worker
The Arc Oneida Lewis Chapter NYSARC
01.2024 - CurrentRead More
Agency Driver
The Arc, Oneida – Lewis Chapter
06.2021 - 08.2023Read More
School Bus Monitor
Birnie Bus Service
04.2021 - 06.2021Read More
Bookkeeper/Payroll Specialist
Holland Farms Bakery and Deli
12.2020 - 06.2021Read More
FS Supervisor/Bookkeeper
American Food & Vending
09.2019 - 04.2020Read More
Service Advisor
Oriskany Garage and Tire
04.2019 - 06.2019Read More
Cashier/ Bookkeeper
Casa Imports
11.2017 - 03.2019Read More
Human Resources Assistant
Birnie Bus Service
01.2017 - 05.2017Read More
Drop and Count Clerk
Turning Stone Resort Casino
10.2016 - 01.2017Read More
Receptionist
Marcy Veterinary Clinic, LLC
10.2015 - 09.2016Read More
Assistant Customer Service Team Leader/ Office Supervisor/Bookkeeper
Price Chopper
03.2014 - 07.2015Read More
Customer Service Associate/ Supervisor/Bookkeeper
Price Chopper
01.2005 - 10.2015Read More
Cashier/Sales Associate
Coaches Sports Corner
01.1997 - 01.2003Read More
Notre Dame Jr/Sr High School
Read More
Herkimer County Community College
from Human Services/ Early Childhood Education
Read More
Mohawk Valley Community College
Some College from Human Services/Early Childhood Education