Tracy Burzynski

*Implement & enforce policies and procedures of Raymond James stadium

*Assist in making each customer experience a top level interaction.

*Assist in scanning tickets for events to facilitate entry for attendees.

* Support krew members (of the various working entities within R.J.stadium) in maintaining an organized event process and a smooth experience .

*Assist guests in navigating the venue and events. *support management of guest flow and seating arrangements.

*Provide information and directions to enhance guest experience.

emergency preparedness- maintain an active knowledge of primary exit points of the stadium & assigned areas. Maintain a "see something say something attitude " assisting in event security.

• Temporary position- focusing on total store reset/remodel
• Demolished and constructed gondolas and various displays throughout the store.
• Collaborated with team to strategically reposition entire aisles utilizing aisle skates.
• constructed steel framework for the heavy duty shelving (such as walk in coolers/freezers and aisle for soda and waters
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting,Often providing support and guidance to a small team working on a large planogram.
• Demonstrated respect, friendliness, and willingness to help wherever needed. (One of the final to be let go on the team I did things such as restock trailers, repack palettes, and reorganize the merchandising area of the back room.. )
• pallet Jack used efficiently
• Managed time effectively in order to complete all tasks within nightly deadlines.
• Organized and detail-oriented with a strong work ethic
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.... checking merchandise and changing prices within the system. ..

• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
• Maintained store cleanliness and organization to create a welcoming environment for customers.
• Stocked shelves and managed inventory levels to optimize product availability and reduce waste.
• received weekly store orders.. filed into the system and properly stocked or stored items before morning.
• I was trained to place morning orders. send morning faxes and open the store.
• food preparation,FIFO dishwashing, coffee/cola/slurpee bar stocking and maintenance...
• nightly review of the store removing out of date items and accounting for in system.
• receive product from vendors and file receipts.

• Executed accurate order picking and delivery based on customer preferences.
• Navigated multiple grocery stores efficiently to gather items for timely deliveries.
• Communicated effectively with customers regarding order status, substitutions and special instructions
• Maintained high standards of professionalism during all customer interactions.
• communicated efficiently and clearly with customer service to navigate details of unforeseen circumstances and technical difficulties.
• delivered items safely and securely to their designated location..
• Streamlined order fulfillment process to enhance customer satisfaction and delivery efficiency.
• Coordinated with local retailers to ensure product availability and compliance with customer preferences.
• Monitored order accuracy by verifying items against customer requests during the shopping process.

• Developed and executed merchandising strategies to optimize product placement and visibility.
• Collaborated with cross-functional teams to ensure alignment of promotional activities with brand objectives.
• Analyzed market trends to inform management of suggested product placement
• Led training sessions for new team members on merchandising best practices and company standards.
• received, distributed and presented various marketing materials assigned to my stores..
• regular scheduled check ins to observe store progress/agreed participation.

• Executed efficient delivery of Italian food and beverages, ensuring punctual arrival at customer locations.
• Navigated routes effectively using GPS technology to optimize delivery times.
• Maintained vehicle cleanliness and conducted routine inspections for safety compliance.
• Handled cash transactions accurately while providing excellent customer service.
• answer phone and input orders into POS
• in between deliveries assisted in food preparation for the establishment.
• Maintained cleanliness of food preparation areas and dishes to uphold health regulations.

• Supervised daily operations to ensure adherence to quality and safety standards.
• Implemented inventory management practices to optimize accuracy and reduce waste. (GM required a nightly hand count of all items.. cheese, hamburgers individual wings.)
• Conducted employee evaluations, providing constructive feedback for continuous improvement.
• when opening the store I was instructed to do all morning prep myself.
• when closing the store I was expected to switch out products in the machines (hot oil.. or ice cream) and clean & maintenance the machines as per the specific maintenance guides..
• created schedules
• Placed store product orders
• effectively mastered all work stations and was available as needed to enable smooth operations.
• The Oldsmar Florida location was located in Walmart and was one of only two in the country at the time. I mentored my team. Ensuring they were well informed about any new products /promotions / updates in operations.
• Achieved successful reintegration into the workforce following a short maternity leave. - required doctors leave 8/19 delivered 9/11 and returned beginning in October. . technically to employments. the manager was mad I gave him a medical leave note and he fired me. He was also the one to apologize and rehire me without any issue when he realized I was not gone as long as he had assumed I would be.
• Maintained dedication to professional growth despite challenges.
• Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
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Assist running the after school care program for children 13 and under.

I was assigned a group of approximately 15 children.

Organized and structured a series of instructional modules for class rotation.

stretch, tumbling, snack, bars, beams and free play.

I also participated in open gym free play, birthday parties & seasonal camps.

Led Saturday morning toddler class and a boys-only class, fostering a supportive learning environment.

very satisfying job.