Open To Work
Tracy Coneita
Tucson
Work Preference
Summary
Dynamic sales representative with a strong focus on customer engagement and product promotion. Proven ability to enhance customer satisfaction and loyalty through effective relationship management and tailored sales techniques.
Overview
18
18
years of professional experience
Work History
Sales Representative
Premium Retail Services Inc
Tucson
02.2026 - Current
- Engaged customers by delivering product information and demonstrating features, leading to increased customer interest.
- Collaborated with team members to execute promotional events and displays.
- Conducted regular store visits to maintain brand standards and visual merchandising.
- Supported sales goals by actively promoting new products to customers.
- Trained new team members on sales techniques and customer engagement strategies.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Customized sales techniques to effectively sell and upsell services, enhancing customer satisfaction and loyalty.
- Generated sales leads through cold calling and networking, expanding customer base and driving revenue.
- Maintained accurate records of all sales and prospecting activities.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Delivery Driver
amazon flex
Tucson
04.2024 - Current
- Communicated delivery status and updates to customers in a timely manner, enhancing customer satisfaction.
- Loaded packages onto delivery trucks, ensuring proper organization for streamlined transport.
- Helped load delivery trucks with packages to ensure timely departures.
- Maintained vehicle cleanliness and ensured proper functioning for safe deliveries.
- Sorted incoming shipments using conveyor systems and manual methods to facilitate efficient processing.
Delivery Driver
uber eats
Tucson
06.2021 - 01.2026
- Delivered food efficiently to customers using GPS navigation.
- Updated customers promptly on delivery status, enhancing customer satisfaction.
- Confirmed order accuracy and readiness with local restaurants to ensure timely deliveries.
- Effectively managed time to consistently meet delivery windows during peak hours.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Maintained vehicle cleanliness and ensured proper functioning for safe deliveries.
- Utilized mobile application for tracking deliveries and managing orders.
- Followed safety protocols while driving in various weather conditions and traffic levels.
Sales Manager
Kellogg supply company
Tucson
02.2025 - 05.2025
- Established and nurtured relationships with key clients, securing loyalty of existing customer base.
- Managed daily sales operations, ensuring product availability and enhancing customer satisfaction.
- Conducted sales consultations, educating clients on products and services to facilitate informed purchases.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Ensured compliance with company standards in all sales activities and customer interactions.
- Maintained accurate inventory records and ensured timely stock replenishment.
- Transported products to stores, organized backstock, and arranged shelves with rotating inventory.
Merchandiser
Kalil Bottling
Tucson
11.2022 - 08.2024
- Managed product displays to increase visibility and drive sales.
- Collaborated with sales teams to align inventory and merchandising strategies.
- Inspected product quality and ensured compliance with company standards.
- Organized promotional materials to maximize marketing impact.
- Monitored stock levels and communicated restock needs to management.
- Implemented layout changes to optimize product placement based on seasonal trends and sales data.
- Engaged customers by providing product information and recommendations.
- Regularly monitored store shelves to ensure product availability and restocked merchandise.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized displays according to company standards and specifications.
- Built product displays and placed appropriate signage for merchandise.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
Merchandiser
coca a cola
Tucson
04.2022 - 11.2022
- Managed product displays to increase visibility and drive sales.
- Collaborated with sales teams to synchronize inventory with merchandising strategies.
- Implemented layout changes based on seasonal trends and sales data.
- Organized promotional materials to effectively support marketing initiatives and boost engagement.
- Inspected product quality and ensured compliance with company standards.
- Organized promotional materials to support marketing initiatives effectively.
- Assisted in training new team members on merchandising best practices.
- Assisted customers with product information and recommendations to enhance their shopping experience.
- Regularly monitored store shelves to ensure product availability, restocked and rotated merchandise.
- Maintained a clean and organized work environment at all times.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized displays according to company standards and specifications.
- Built product displays and placed appropriate signage for merchandise.
Cashier Trainer
Speedway Gas Station
Tucson
01.2019 - 06.2021
- Trained new cashiers on register operations and customer service standards.
- Instructed cashiers on proper procedures for handling money and credit card transactions.
- Monitored cashier performance, providing actionable feedback to enhance service quality.
- Implemented best practices for cash handling and transaction accuracy.
- Resolved customer complaints with professionalism and effective communication skills.
- Assisted in scheduling shifts to ensure optimal cashier coverage during peak hours.
- Collaborated with management to refine training procedures, integrating feedback for continuous improvement.
- Facilitated problem-solving sessions to address and resolve conflicts between employees and customers.
- Collaborated with management team to improve overall customer experience at the store level.
Housekeeper
foothills place
Tucson
05.2019 - 08.2019
- Ensured cleanliness in guest rooms, common areas, and facilities to enhance guest satisfaction.
- Oversaw laundry operations, guaranteeing timely washing and folding of linens to support operational efficiency.
- Implemented cleaning protocols using safe and effective cleaning supplies.
- Organized supply inventory, ensuring adequate stock for daily operations.
- Assisted with deep cleaning projects during seasonal turnover periods.
- Identified and reported maintenance issues promptly to uphold guest comfort and safety.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Used cleaning chemicals following proper guidelines.
- Addressed guest requests for housekeeping services.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Floor Cleaner
Arizona Grout Busters
Tucson
01.2019 - 05.2019
- Applied targeted cleaning solutions for specific flooring types, enhancing cleanliness and longevity.
- Conducted thorough inspections to pinpoint areas requiring immediate attention or repair, preventing further damage.
- Adhered to safety protocols while handling chemicals and operating machinery.
- Maintained inventory of cleaning supplies and reported shortages.
- Communicated with clients to address concerns and ensure satisfaction with services provided.
- Sanitized restrooms and managed inventory of supplies, ensuring consistent availability for client satisfaction.
- Inspected floors and walls for water damage prior to cleaning to ensure effective maintenance.
Stay at Home Parent
NA
Tucson
01.2012 - 01.2019
- Coordinated daily schedules and activities for children, enhancing their daily structure and routine.
- Managed household budget and expenses, ensuring effective financial management and stability.
- Organized family events and gatherings, fostering stronger connections and relationships among family members.
- High Risk Pregnancy
Cashier
Circle K
Tucson
12.2010 - 02.2011
- Processed customer transactions efficiently at busy retail locations.
- Assisted customers with product inquiries and offered tailored recommendations to meet their needs.
- Maintained cleanliness and organization of checkout areas consistently.
- Managed cash register operations and balanced cash drawers daily.
- Collaborated with team members to enhance customer service experiences.
- Facilitated returns and exchanges in accordance with store policies to ensure customer satisfaction.
- Trained new cashiers on register procedures and company standards.
- Resolved customer complaints professionally and courteously on the spot.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and addressed inquiries about products and services to enhance shopping experience.
- Stocked shelves with merchandise regularly.
- Helped customers find specific products, answered questions, and offered product advice.
CSR, Sales
Anti
Tucson
09.2010 - 12.2010
- Assisted customers with product inquiries and sales processes.
- Managed customer accounts and maintained accurate records.
- Delivered exceptional service, contributing to increased customer satisfaction.
- Resolved complaints effectively to ensure positive customer experiences.
- Collaborated with team members to achieve sales goals and targets.
- Trained new staff on customer service procedures and best practices.
- Utilized CRM software to track interactions and manage follow-ups.
- Demonstrated product knowledge to engage customers and promote sales.
- Cultivated relationships with existing customers to drive repeat business.
- Collaborated with other teams such as the marketing department in order to coordinate brand awareness initiatives.
- Generated sales leads through cold calling and outbound calls in order to increase revenue growth.
- Identified prospective clients by using business directories, following leads from existing clients, participating in organizations and clubs, attending trade shows and conferences.
- Educated customers on product features and benefits so that they can make informed decisions when purchasing a product or service.
Assistant Manager
QuickMart
Tucson
04.2008 - 08.2010
- Assisted in managing daily operations and team schedules.
- Coordinated training sessions for new staff and ongoing development programs to improve team capabilities.
- Developed employee performance evaluations to enhance team efficiency.
- Implemented process improvements to streamline workflow and enhance overall productivity.
- Facilitated communication between departments to ensure project alignment and support.
- Analyzed operational reports to identify areas for improvement and optimization.
- Monitored stock levels and placed orders to maintain optimal inventory levels and support operations.
- Led team meetings to discuss objectives, share updates, and motivate staff members.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
not working
na
Tucson
08.2009 - 03.2010
- Pursued job openings to align skills with potential employers.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cashier
Chevron
Tucson
01.2008 - 04.2008
- Managed cash register operations and balanced cash drawers daily.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Processed customer transactions efficiently at busy retail locations.
- Assisted customers with product inquiries, leading to informed purchasing decisions.
- Greeted customers and answered any questions they had about the store's products and services.
- Handled returns and exchanges according to store policies effectively.
- Resolved customer complaints promptly, ensuring positive experiences and customer retention.
- Collaborated with team members to create a welcoming environment, improving overall customer satisfaction.
- Trained new cashiers on register procedures and company standards.
Education
High School Diploma -
Marana High
Tucson, AZ05-2006
Skills
- Sales techniques
- Product demonstration
- Customer relationship management
- Customer engagement
- Relationship management
- Visual merchandising
Timeline
Sales Representative
Premium Retail Services Inc
02.2026 - Current
Sales Manager
Kellogg supply company
02.2025 - 05.2025
Delivery Driver
amazon flex
04.2024 - Current
Merchandiser
Kalil Bottling
11.2022 - 08.2024
Merchandiser
coca a cola
04.2022 - 11.2022
Delivery Driver
uber eats
06.2021 - 01.2026
Housekeeper
foothills place
05.2019 - 08.2019
Cashier Trainer
Speedway Gas Station
01.2019 - 06.2021
Floor Cleaner
Arizona Grout Busters
01.2019 - 05.2019
Stay at Home Parent
NA
01.2012 - 01.2019
Cashier
Circle K
12.2010 - 02.2011
CSR, Sales
Anti
09.2010 - 12.2010
not working
na
08.2009 - 03.2010
Assistant Manager
QuickMart
04.2008 - 08.2010
Cashier
Chevron
01.2008 - 04.2008
High School Diploma -
Marana High