Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramon Sanchez

Oklahoma City,OK

Summary

Dedicated customer service representative with a strong focus on problem-solving and bilingual communication. Committed to enhancing customer satisfaction through effective inquiry resolution and active listening.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

PLS Check Cashing
Oklahoma City, OK
12.2025 - Current
  • Assisted customers with check cashing services, ensuring compliance with company policies.
  • Resolved customer inquiries and issues efficiently, enhancing overall satisfaction levels.
  • Processed transactions accurately using POS systems, maintaining daily operational flow.
  • Educated clients on financial products and services, promoting informed decision-making.

Tow Truck Driver

Barajas Towing
Oklahoma City, OK
11.2020 - 04.2021
  • Operated tow truck efficiently to respond to emergency roadside assistance calls.
  • Assisted in vehicle recovery and transport while adhering to safety protocols.
  • Communicated effectively with customers to provide updates on service status.
  • Conducted routine inspections and maintenance checks on towing equipment.

Sales Associate

Emsco Electric Supply
Oklahoma City, OK
12.2019 - 06.2020
  • Collaborated with team members to enhance customer service experiences.
  • Resolved customer inquiries and complaints efficiently, promoting satisfaction.
  • Contributed to store cleanliness and organization, supporting operational efficiency.
  • Participated in training sessions to enhance product knowledge and sales techniques.

Sales Associate

First Cash Pawn
Oklahoma City, OK
02.2019 - 10.2019
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained inventory levels through regular stock assessments and replenishments.
  • Educated customers on pawn policies, ensuring clear understanding of terms.

Education

High School Diploma -

OCCC
Oklahoma City, OK

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Bilingual

Timeline

Customer Service Representative

PLS Check Cashing
12.2025 - Current

Tow Truck Driver

Barajas Towing
11.2020 - 04.2021

Sales Associate

Emsco Electric Supply
12.2019 - 06.2020

Sales Associate

First Cash Pawn
02.2019 - 10.2019

High School Diploma -

OCCC