Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Downs

Williamstown

Summary

Experienced in retail operations and customer service, ensuring accurate transactions and positive interactions. Skilled in managing high-volume transactions and resolving issues efficiently. Strong cash handling and communication abilities.

Overview

20
20
years of professional experience

Work History

Cashier

Rite-Aid Pharmacy
02.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Guest Service Assistant (GSA)

Target
11.2005 - 01.2022
  • Trained and supervised associates on cash register operations and balanced drawers.
  • Processed sales, returns, online orders, and gift card activations using POS system.
  • Counted money from registers in cash room, made advances, conducted deposits, and maintained safe balance.
  • Assisted customers with purchases, item location, and informed about promotions and reward programs.
  • Monitored self-checkout systems and provided necessary assistance.
  • Led opening and closing procedures including cashier drops and vault monitoring.

Education

Associate of Science -

Pennsylvania Institute of Technology
Media, PA

Skills

  • Retail merchandising
  • Staff training
  • Multi-Tasking Skill
  • Cash Handling
  • Refunds and exchanges
  • Customer service
  • Cash register operation

Timeline

Cashier

Rite-Aid Pharmacy
02.2023 - Current

Guest Service Assistant (GSA)

Target
11.2005 - 01.2022

Associate of Science -

Pennsylvania Institute of Technology