Tracy Doyle
Port St Lucie,Fl
Overview
8
8
years of professional experience
1
1
Certification
Work History
Station Manager
Ravn Alaska-Dutch Harbor AK
Dutch Harbor
10.2023 - 08.2024
- General Manager oversight of Ravn Alaska Operations in Dutch Harbor of Dash 8 Aircraft
- Responsible for day-to-day operational and financial performance of Ravn operations.Monitoring performance against plan and initiating corrective actions to improve results
- Managed the station budget, staffing and resource requirements
- Maintained strong working relationships with airport authorities / vendors / governmental authorities such as FAA / TSA
- Process payroll and implement weekly employee's schedules
- Provided coaching and direction to the station team to achieve operational goals.
General Manager
Flight Systems and Services-West Palm Beach, Fl
Palm Beach
07.2021 - 03.2022
- General Manager oversight of the Frontier Airlines operation at Palm Beach International Airport Palm Beach FL
- Responsible for day-to-day operational and financial performance of Frontier operations.Monitoring performance against plan and initiating corrective actions to improve results
- Managed the station budget, staffing and resource requirements
- Maintained strong working relationships with airport authorities / vendors / governmental authorities such as FAA / TSA
- Process payroll and implement weekly employee's schedules
- Provided coaching and direction to the station team to achieve operational goals.
General Manager
United Ground Express - Fargo, ND
Fargo
10.2019 - 01.2021
- General Manager oversight of the United Airlines operation at Hector International Airport in Fargo ND
- Responsible for day-to-day operational and financial performance of Fargo operations.Monitoring performance and initiating corrective actions to improve results.Followed De-icing protocol and managed de-icing fluid levels
- Managed the station budget, staffing, and resource requirements
- Maintained strong working relationships with airport authorities / vendors / governmental authorities such as FAA / TSA
- Process payroll and implement weekly employee's schedules
- Provides coaching and direction to the station team to achieve operational goals.
Compliance Coordinator
United Ground Express - South Bend, IN
South Bend
02.2018 - 10.2019
- Financial Control
- Compliance of station for FAA and TSA regulations
- Auditing, File retentions, conduct interviews for new hires
- Scheduling
- Customer service at ticket counter and gate.
Lead Customer Service Associate and Lead Ramp Agent
United Ground Express - South Bend, IN
South Bend
06.2016 - 02.2018
- Customer service, ticket counter and gate agent
- Load, deice and pushback planes
- Lead a team of 4-6 agents to successfully work a flight with an on-time departure
- Team building and coaching.
Education
High school diploma -
Sarasota High School
Sarasota, FL01.1986
Elston High School
Michigan City, IN01.1985
Ivy Tech Community College
South Bend, INSkills
- Payroll
- Management
- Inventory Control
- Interviewing
- Internal Audits
- Microsoft Word
- Quality Assurance
- Financial Report Writing
- Auditing
- Budgeting
- Profit and Loss
- Accounts Receivable
- Accounts Payable
- Office Management
- Typing
Certification
- Licensed Nursing Assistant, 10/01/14
- Licensed Insurance Agent, 2022-2023
Military Service
US Navy, United States,Naval Air Station Adak Alaska 1987-1989
References
- Nifo Failtagoai, Manager of Airports, Ravn Alaska Airlines, 907-350-0659
- Kevin Coates, Training Coordinator, GAT Ground Services, 574-904-9809
- Maxim Boyce, Manager, American Airlines, 701-403-2029
- Barbara Barclay, Human Resource, Flight Services and Systems, 419-265-1632
Timeline
Station Manager
Ravn Alaska-Dutch Harbor AK
10.2023 - 08.2024
General Manager
Flight Systems and Services-West Palm Beach, Fl
07.2021 - 03.2022
General Manager
United Ground Express - Fargo, ND
10.2019 - 01.2021
Compliance Coordinator
United Ground Express - South Bend, IN
02.2018 - 10.2019
Lead Customer Service Associate and Lead Ramp Agent
United Ground Express - South Bend, IN
06.2016 - 02.2018
High school diploma -
Sarasota High School
Elston High School
Ivy Tech Community College
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