Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Eldridge

Evarts,KY

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Although, I have been out of the workforce for the last twenty years. I have homeschooled my four sons while maintaining our daily household. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Deputy Circuit Clerk

Harlan Circuit Court
Harlan, KY
09.2002 - 06.2004
  • Managed clerical tasks related to filing motions, pleadings, affidavits and other legal documents with courts or law enforcement agencies.
  • Processed criminal records, including arrests, indictments and dispositions.
  • Collected, verified and entered data into computer systems to maintain accurate records.
  • Assisted in the preparation of court documents such as subpoenas, summonses and warrants.
  • Provided administrative support for court proceedings and hearings.
  • Organized files and maintained case information by utilizing a variety of tracking systems.

Guest Service Manager

Holiday Inn Lexington-North
Lexington, KY
05.2001 - 09.2002
  • Assisted in the recruitment, training and management of Guest Service staff.
  • Monitored customer service operations to ensure quality standards were met.
  • Developed strategies to increase customer satisfaction levels and reduce customer complaints.
  • Provided support with day-to-day operational issues related to guest services.

Guest Service Rep/Administrative Assistant to the Executive Director

Holiday Inn Lexington-North
Lex, KY
03.1998 - 05.2001
  • Organized and maintained filing system for Executive Director's documents.
  • Scheduled and coordinated meetings, events and travel arrangements for Executive Director.
  • Answered phone calls and emails from customers, vendors, staff members. on behalf of the Executive Director.
  • Prepared agendas, presentations and other materials for meetings and events.
  • Developed and maintained databases to track projects and activities.

Education

High School Diploma -

James A. Cawood High School
Harlan, KY
05-1996

Skills

  • Staff Management
  • Workflow Optimization
  • Calendar Management
  • Clerical Support
  • Minute Taking
  • Office Administration
  • Scheduling
  • Reception oversight
  • Quality Assurance

Timeline

Deputy Circuit Clerk

Harlan Circuit Court
09.2002 - 06.2004

Guest Service Manager

Holiday Inn Lexington-North
05.2001 - 09.2002

Guest Service Rep/Administrative Assistant to the Executive Director

Holiday Inn Lexington-North
03.1998 - 05.2001

High School Diploma -

James A. Cawood High School
Tracy Eldridge