Tracy Eychaner

• Enhanced client satisfaction by providing personalized tax preparation services and addressing their specific financial needs.
• Streamlined the tax filing process for clients by utilizing advanced tax software and ensuring accurate data entry.
• Reduced client audit risk by thorough verification of income, deductions, and credits on tax returns.
• Maximized client refunds with diligent identification of applicable deductions and credits.

• Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
• Streamlined teller operations for better workflow by implementing time-management strategies.
• Enhanced branch sales through cross-selling bank products and services to customers.
• Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Schedule operators for 24 hour coverage. Monitor time cards and assist with payroll. Answer phones and assist sales. Typing and filing. Hire new operators. Training. Process paperwork for employees after termination. Greet clients who come into the office. Monitor equipment and work closely with IT department.