Tracy Fraser
Fayetteville,NC
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
20
20
years of professional experience
Work History
OMNI Supervisor
BJ’s Wholesale Club
08.2020 - Current
- Retrieves items for online orders, Schedules other OMNI employees, Takes items out for curbside pickup, Assists where needed in club, Provides customer service to members
Clothing Department Manager
BJ’s Wholesale Club
03.2019 - 08.2020
- Organizes clothing, Creates sale signs, Construct Planograms, Responsible for inventory, Supervises two associates, Works door to monitor loss prevention
Service Department Manager
Decker’s Automotive
05.2014 - 06.2018
- Creates customer invoices/billing, Orders auto parts/tires, Maintains a positive work environment, Provides excellent customer service to the public, Handles daily closeout reports
Assistant Manager
Mr. Tire
03.2005 - 04.2014
- Assists with supervising 10 employees, Handles the weekly schedule, Create customer invoices/billing, Daily closeout reports/deposits, Writes up any employee disciplinary reports, Orders auto parts and store supplies
Switchboard Operator
Powers-Swain Chevrolet
06.2004 - 02.2005
- Handle a multi-line phone system, Assist with vehicle transfers, Cash out customers
Education
High School Diploma -
South View High School, Hope Mills, NC
06.1983
Skills
- Great customer service skills
- Organized and responsible
- Reliable and punctual
- Well-rounded
Timeline
OMNI Supervisor
BJ’s Wholesale Club
08.2020 - Current
Clothing Department Manager
BJ’s Wholesale Club
03.2019 - 08.2020
Service Department Manager
Decker’s Automotive
05.2014 - 06.2018
Assistant Manager
Mr. Tire
03.2005 - 04.2014
Switchboard Operator
Powers-Swain Chevrolet
06.2004 - 02.2005
High School Diploma -
South View High School, Hope Mills, NC
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