Omar Santiago
Pembroke Pines,FL
Summary
Dynamic professional with a proven track record at BJs Wholesale Club, excelling in staff management and training. Adept at strategic planning and enhancing team productivity, I foster relationships that drive operational efficiency. Committed to delivering exceptional customer service while implementing effective workflow procedures to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Omni Supervisor
Bjs Wholesales Club
Pembroke Pines, FL
10.2025 - Current
- Supervised daily operations to ensure compliance with company policies and safety standards.
- Trained team members on effective customer service techniques and product knowledge.
- Implemented efficient workflow procedures that enhanced team productivity and operational efficiency.
- Monitor employee performance, providing constructive feedback to foster professional growth.
Patient Transporter
Mount Sinai Medical Center
Miami Beach, FL
01.2024 - 08.2024
- Transported patients safely between departments, ensuring comfort and security throughout the process.
- Assisted nursing staff with patient transfers, enhancing workflow efficiency and care delivery.
- Maintained cleanliness and organization of transport equipment to uphold safety standards.
- Collaborated with healthcare teams to coordinate timely patient movement during peak hours.
Sales Merchandiser
Coke Florida
Miami, FL
06.2023 - 10.2023
- Executed product merchandising strategies to enhance brand visibility and drive sales.
- Assisted in inventory management processes to ensure optimal stock levels and reduce waste.
- Collaborated with retail partners to optimize product placement and maximize shelf space utilization.
- Provided feedback on market trends and consumer preferences to inform merchandising decisions.
Patient Care Taker
Koinonia Homes
Cleveland, OH
09.2022 - 06.2023
- Provided compassionate support to individuals with disabilities, enhancing daily living skills and overall well-being.
- Assisted in medication administration, ensuring compliance with prescribed health plans and safety protocols.
- Documented patient progress and observations accurately, facilitating effective communication within care teams.
- Developed personalized care plans in collaboration with healthcare professionals to meet individual patient needs.
Merchandiser
Coke Abarta
Cleveland, OH
05.2020 - 08.2022
- Executed merchandising strategies to enhance product visibility and maximize sales potential.
- Optimized shelf layouts based on consumer trends and inventory levels to improve customer engagement.
- Collaborated with sales teams to develop promotional displays that drove seasonal sales initiatives.
- Analyzed product performance data to inform inventory management and restocking procedures.
Education
High School Diploma -
Cleveland Central Catholic
Cleveland, OH05.2018
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Strategic planning
- Staff development
- Relationship building
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Omni Supervisor
Bjs Wholesales Club
10.2025 - Current
Patient Transporter
Mount Sinai Medical Center
01.2024 - 08.2024
Sales Merchandiser
Coke Florida
06.2023 - 10.2023
Patient Care Taker
Koinonia Homes
09.2022 - 06.2023
Merchandiser
Coke Abarta
05.2020 - 08.2022
High School Diploma -
Cleveland Central Catholic