Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tracy Greenberg

Long Beach,California

Summary

Dedicated and results-driven Home Health and Hospice Administrator with eight years of experience leading healthcare teams, ensuring regulatory compliance, and enhancing patient care services. Adept at operational management, policy development, and interdisciplinary collaboration to optimize patient outcomes and business growth. Passionate about delivering compassionate, high-quality care in home health and hospice settings.

Overview

10
10
years of professional experience

Work History

Administrator

Apex Home Health and Hospice Care
Santa Ana, CA
01.2024 - Current

- Lead and manage the daily operations of home health and hospice services, ensuring compliance with all regulatory bodies.
- Develop and implement policies and procedures to enhance patient care quality and operational efficiency.
- Supervise and mentor clinical and administrative staff, fostering a culture of excellence and accountability.
- Manage budgets, optimize resource allocation, and improve financial performance.
- Oversee QAPI programs, driving continuous improvements in patient care outcomes.
- Cultivate relationships with physicians, community partners, and referral sources to enhance patient access to care.

Administrator

Traditions Health
Orange, CA
03.2022 - 12.2024

- Ensured adherence to federal, state, and local healthcare regulations in hospice.
- Led accreditation and survey preparedness efforts, achieving compliance with Joint Commission and CMS standards.
- Implemented staff training programs to enhance service delivery and regulatory knowledge.
- Streamlined operational workflows, resulting in improved efficiency and patient satisfaction.

Executive Director

Cadence Hospice
Orange, CA
09.2017 - 03.2022

- Ensured adherence to federal, state, and local healthcare regulations for hospice.
- Led accreditation and survey preparedness efforts, achieving compliance with Joint Commission and CMS standards.
- Implemented staff training programs to enhance service delivery and regulatory knowledge.
- Streamlined operational workflows, resulting in improved efficiency and patient satisfaction.

Director of Business Development

Cadence Hospice
Orange, CA
09.2016 - 08.2017

- Increased hospice census by 50% through strategic partnerships with hospitals, skilled nursing facilities, and physician groups.
- Developed and led outreach programs that boosted referral conversions by 80% within 1 year.
- Managed and mentored a team of three liaisons and outreach coordinators, achieving 33% growth in new patient admissions.
- Established collaborative relationships with healthcare providers, resulting in preferred provider agreements with key hospital systems.
- Analyzed market trends and implemented data-driven strategies that expanded services throughout Orange County.

Home Health & Hospice Liaison

VNA Home Health and Hospice
Santa Ana, CA
11.2014 - 09.2016

- Establish and maintain relationships with physicians, hospitals, skilled nursing facilities, and other healthcare providers to generate referrals and admissions.
- Conduct educational presentations and in-services for healthcare professionals on home health and hospice services, eligibility criteria, and patient benefits.
- Collaborate with clinical teams to ensure timely and appropriate patient admissions, aligning care plans with patient needs.
- Act as a liaison between referral sources, patients, and the clinical team to facilitate communication and provide patient-centered solutions.
- Analyze market trends and develop strategic plans to expand referral networks, resulting in a 30% increase in referrals.
- Ensure compliance with Medicare, Medicaid, and state regulations in the admission process.

Education

Bachelor of Science - Kinesiology

California State University, Fullerton
Fullerton, CA
05-2008

Skills

- Home Health & Hospice Administration
- Regulatory Compliance (CMS, Joint Commission, State Regulations)
- Budgeting & Financial Oversight
- Staff Leadership & Development
- Quality Assurance & Performance Improvement (QAPI)
- Policy & Procedure Development
- Patient & Family Advocacy
- Interdisciplinary Team Coordination
- Strategic Planning & Business Growth
- EMR & Healthcare Technology

References

- Available upon request.

Timeline

Administrator

Apex Home Health and Hospice Care
01.2024 - Current

Administrator

Traditions Health
03.2022 - 12.2024

Executive Director

Cadence Hospice
09.2017 - 03.2022

Director of Business Development

Cadence Hospice
09.2016 - 08.2017

Home Health & Hospice Liaison

VNA Home Health and Hospice
11.2014 - 09.2016

Bachelor of Science - Kinesiology

California State University, Fullerton
Tracy Greenberg