Tracy Gregoriades
Old Bridge,NJ
Summary
Customer-oriented Pharmacy Technician bringing 19 years of experience and strong background in retail pharmacies. Expert in accurately filling prescription orders, maintaining confidential records and supporting quality improvement and pharmacy procedure changes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
43
43
years of professional experience
Work History
Certified Senior Pharmacy Technician
Walgreens
08.2020 - 10.2022
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
- Answered patients' questions and troubleshot prescription issues.
Certified Pharmacy Technician
Walgreens
10.2018 - 08.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone, fax, and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Certified Pharmacy Technician
Walgreens
03.2003 - 08.2018
NYSE Runner to Brokerage Firm Trader
Wall Street
09.1978 - 04.2002
- Provided excellent customer service while meeting challenging time goals.
- Ran errands for various employees throughout company.
- Directly interacted with customers at each location to build loyalty.
- Maintained accurate logs of all deliveries and trips.
Education
High School Diploma -
Brick Township High School
Brick Town, NJ06.1978
Skills
- Prescription Refill Fulfillment
- Assisting Pharmacists
- Answering and Routing Calls
- Demographic Profiling
- Cash Register Operation
- Drug Inventory Management
- Patient Profile Setup
- Prescription Order Verification
- Dispensing Medications
- Prescription Compounding
- Technician Assistance
- Health Insurance Plan Knowledge
- Prescription Filling and Labeling
- High-Volume Environments
- Patient Information Collection
- Billing Insurance Companies
Timeline
Certified Senior Pharmacy Technician
Walgreens
08.2020 - 10.2022
Certified Pharmacy Technician
Walgreens
10.2018 - 08.2020
Certified Pharmacy Technician
Walgreens
03.2003 - 08.2018
NYSE Runner to Brokerage Firm Trader
Wall Street
09.1978 - 04.2002
High School Diploma -
Brick Township High School
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