Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Grice

Billings,MT

Summary

A proven manager and business owner with expertise in customer service, team leadership, and staff training. Committed to bringing my absolute best.

Overview

10
10
years of professional experience

Work History

Manager

McDonalds
Billings, MT
08.2020 - Current

Oversee hourly operations.

Deal with customer interactions.

Deal with employee interactions.

Help with lowering company times and waste.

Help with encouraging employees and company moral.

Help with training new staff and staff looking to extend their career.

Help employees understand company policy and safety standards.

I am also ServSaffe certified.

Owner/Photographer

Tracey Grice Photography
Billings MT
05.2016 - Current

Owner and Photographer

Customer Service -

Customer interactions.

Booking photo sessions.

Completing photo sessions.

Editing full galleries for clients.

Delivering full galleries and fixing any clients issues.

Business -

Creating advertisements for website and social media.

Creating a contract and holding clients to said contract.

Handling inquiries.

Dealing with competition.

Handling customers complaints and reviews.

Creating and maintaining a website and gallery delivery website.

Book keeping.

CSR

Wal-Mart
Billings, MT
05.2019 - 08.2020

Cashier -

Handling customer transactions.

Handling money.

Handling groceries, households, and return items.

Closing down registers for the end of the day.

Helping handle customers complaints.

Helping customers find items.

Education

High School Diploma -

Skyview High School
Billings, MT

Skills

    Customer service

    Team leadership

    Time management

    Decision-making

    Verbal and written communication

    Staff training and development

    Staff management

    Task delegation

    Goal setting

    Relationship building

    Project management

    Cross-functional teamwork

    Staff development

    Conflict resolution

Timeline

Manager

McDonalds
08.2020 - Current

CSR

Wal-Mart
05.2019 - 08.2020

Owner/Photographer

Tracey Grice Photography
05.2016 - Current

High School Diploma -

Skyview High School
Tracy Grice