Tracy Guillozet
Tipp City
Summary
General Manager with extensive experience at Vapor Kings LLC, specializing in strategic planning and vendor negotiation. Proven ability to drive business growth through innovative sales initiatives and effective employee development. Committed to enhancing customer experiences and optimizing operations for a successful retail environment.
Overview
13
13
years of professional experience
Work History
General Manager
Vapor Kings LLC
Huber Heights
11.2014 - Current
- Supervise retail store personnel, recruit and onboard new staff, foster motivation among existing employees, coordinate employee schedules, and manage payroll operations. Ensure achievement of sales objectives by developing strategic sales plans, analyzing relevant data, and implementing initiatives to drive business growth.
- Oversee the evaluation and selection of vendors and suppliers, considering factors such as price, quality, support, capacity, and reliability. Establish and administer purchasing budgets and forecasts. Foster and sustain strategic partnerships with key suppliers and vendors to ensure continued business success.
- Identify and develop content topics that effectively engage the company’s target audience. Establish and oversee an online review process to enhance the generation of reviews and strengthen the company’s reputation. Drive brand awareness initiatives and manage the organization’s online reputation through strategic reputation management practices.
Managing Esthetician
Tranquility Spa & Salon
Huber Heights
05.2013 - 11.2013
- Providing waxing, facial treatments, body therapies, as well as makeup application and instructional sessions. Managing appointments efficiently by adhering to the scheduled timeframes. Greeting clients with a welcoming and professional demeanor, escorting them to and from treatment areas, and expressing sincere appreciation upon their departure. Engaging clients in conversation on subjects relevant to their interests during sessions. Recommending and selling skincare products as appropriate.
Education
License - Esthetics/Management
Creative Images Institute of Cosmetology
Vandalia, OH01.2010
Skills
- Inventory management and operations
- Microsoft Word proficiency
- Scheduling and payroll
- Employee training and development
- Purchasing strategies
- Strategic planning
- Vendor negotiation
Timeline
General Manager
Vapor Kings LLC
11.2014 - Current
Managing Esthetician
Tranquility Spa & Salon
05.2013 - 11.2013
License - Esthetics/Management
Creative Images Institute of Cosmetology