Tracy Harrison
Dawsonville,GA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Walmart
Dawsonville, GA
10.2018 - Current
- Assisted customers with product inquiries and service requests.
- Handled returns and exchanges following company policies.
- Processed transactions accurately using point-of-sale systems.
- Provided information on promotions and store policies to customers.
- Resolved customer complaints through effective communication strategies.
- Collaborated with team members to maintain store organization and cleanliness.
Education
Forsyth County High-school
Dawsonville, GASkills
- Point-of-sale systems
- Customer relationship management
- Product knowledge
- Transaction processing
- Returns handling
- Complaint resolution
- Problem solving
- Time management
- Verbal and written communication
Timeline
Customer Service Representative
Walmart
10.2018 - Current
Forsyth County High-school