Summary
Overview
Work History
Education
Skills
Timeline
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Tracy Jackson

Blair,Nebraska

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

28
28
years of professional experience

Work History

Fleet Supervisor

Dollar General Distribution Center
Blair , NE
10.2022 - Current
  • Monitored daily logs of drivers to ensure they are in compliance with company policies.
  • Managed fleet inventory, including ordering parts and supplies as needed.
  • Conducted monthly meetings with drivers to review current policies and procedures and provide feedback on their performance.
  • Performed regular inspections of vehicles to ensure optimal performance and safety standards are met.
  • Ensured compliance with all relevant laws and regulations related to fleet operations.
  • Tracked and Traced drivers for planning purposes
  • Planned loads for drivers
  • Entered payroll for drivers
  • Scheduled home loads for drivers (milk runs or Sweeps) for cost efficiency
  • Held Orientation for new drivers (expectations)
  • Set up Transportation and Hotels for drivers
  • Maintained our On Time Service percentage
  • Sent out Storenets to stores involved in lates
  • Wrote up disciplinary actions of drivers not following guidlines.

Customer Service

Reinhart Foodservice Omaha Division
03.2010 - 10.2012
  • Answer calls from customers wanting to place food orders, problem solve for miss shipped items( set up redelivery or replacement of product) Enter pickups for customers of misordered or mispicked items not needed by the customer, look up pricing and availability for customers, enter add on products to orders, Call customers for order reminder, check for product out of stock to order or transfer in from other divisions
  • I have been crossed trained in several areas including AR (Accounts Receivable) where I learned to set up new accounts for customers, remove customers from credit hold and assist the salesmen and or customers in problem solving AR discrepancies
  • I also have been trained to do AR Detail handling cash from the Salesman and the delivery drivers and then process said Cash and Checks for deposit.

Buyers Assistant

Tracy Jackson -Knop
05.2008 - 03.2010
  • Assist the Buyers in running various reports daily for job functionality
  • Confirm all incoming Purchase Orders
  • Enter all Omaha Public School Commodity orders
  • Gather all info for on hand balances and usage reports for Major Food Chain Business
  • Gather all product lists for Vendors and enter allowances in the system for our Food show

Bobalee Hydraulics
Laurens, Ia
01.2005 - 05.2008
  • Assist Sales with Customer Service as well as Data Entry of all Sales Orders and internal production releases
  • Created jobs for Component parts to be shipped direct to customers
  • In charge of all UPS shipping and receiving
  • Occasionally drive company vehicles to deliver product or pick up payroll on an as needed basis

Sales Assistant - Sales

Bobalee Hydraulics
Laurens, Ia
01.1998 - 01.2003
  • Assisted Q.A and Sales in filing returns in the database
  • Assisted Q.A customers with orders returned for repairs
  • Assisted Sales in daily entries of Sales Orders

Data Entry

Bobalee Hydraulics
Laurens, Ia
01.1996 - 01.1998
  • Entered and corrected data entry entered into Symix by shop floor
  • Became Supervisor of Production Support on the manufacturing floor, worked with daily transactions on the floor with material and operators

  • Reinhart has (2) 100 booth Food shows per year and I am involved in the planning of said show Duties include selecting the theme, decorations, prizes, games played, working with the vendors/ brokers on product lists and Point Of Sale material
  • Handle the designing of all in house advertising flyers for the Salesmen
  • Collect and create rough draft of Corporate Flyers for print
  • Design the front covers, enter all allowances and assemble all the product books for the Food show that will be passed out to all the customers for order placement
  • In Charge of Designing and sometimes printing Menu's for Restaurant.

  • Run weekly Sales reports for the Salemen and report to them their previous weeks sales figures
  • Run monthly Sales reports for the Sales Manager
  • Help on an as needed basis with school bids

Receptionist

  • Answer Multi line phone system on a rotating schedule

Will Call/ Receiving Clerk

  • Duties include processing orders for Customers to pick up directly instead of taking a delivery
  • I also schedule all inbound loads of incoming food and paper goods for inventory on a structured receiving schedule
  • I also receive into the system all inventory received on a daily basis
  • Reconcile cash log for Will Call purchases at the end of the day

Education

Some College (No Degree) - Real Estate

Randall Real State School
Omaha, NE

Skills

  • Excellent customer service skills

Timeline

Fleet Supervisor

Dollar General Distribution Center
10.2022 - Current

Customer Service

Reinhart Foodservice Omaha Division
03.2010 - 10.2012

Buyers Assistant

Tracy Jackson -Knop
05.2008 - 03.2010

Bobalee Hydraulics
01.2005 - 05.2008

Sales Assistant - Sales

Bobalee Hydraulics
01.1998 - 01.2003

Data Entry

Bobalee Hydraulics
01.1996 - 01.1998

Some College (No Degree) - Real Estate

Randall Real State School

Receptionist

Will Call/ Receiving Clerk

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Tracy Jackson