Tracy Jorgensen
Booneville,MS
Summary
Dedicated Personal Care Assistant with a strong background in client support, medication management, and record keeping. Expertise in building relationships and facilitating effective communication among clients, families, and team members. Committed to delivering personalized care and creating nurturing environments.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Secretary/Scheduler
MS Labor Consultants
Booneville, Mississippi
08.2025 - 10.2026
- Coordinated daily schedules and hearings to optimize staff workflow
- Managed emails, phone calls, and client communication to ensure timely and accurate responses
- Prepared, organized and maintained documents, reports and records for staff and management
- Followed up with emails and phone calls to confirm receipt of crucial documents.
Personal Care Assistant
Help At Home
Corinth, MS
08.2024 - 03.2025
- Assisted clients with daily activities such as bathing, dressing, grooming, and medication management
- Coordinated medical appointments, transportation, and medication refills to ensure timely care for clients
- Provided personalized care and assistance to individuals with disabilities or chronic illnesses
- Monitored patient behavior to promptly identify changes or signs of distress, facilitating timely interventions
- Provided emotional support and companionship to enhance comfort and well-being of patients
- Attended training sessions on first aid and CPR techniques
- Attended training sessions on topics such as first aid/CPR techniques and emergency response procedures
- Received commendation from supervisor for exceptional performance in providing compassionate care
Support Staff
Diane Cathey Center-Breaking Barriers
Fortuna, CA
07.2019 - 08.2022
- Provided transportation to and from center, ensuring clients' access to essential services. I take them out in the community on outings such as thrift stores, to the park and getting drinks. Assisting them in gardening, rolling papers, paper routes and grocery shopping. Assisted clients in creating grocery lists and preparing lunches and snacks, promoting healthy eating habits. Depending on client, help some with simple math and speech. I help clients with arts and crafts. I assisted clients in the bathroom.
- Supported daily activities for Diane Cathey Center-Breaking Barriers clients.
- Monitored client safety during center routines and transitions.
Instructional Aide
Humboldt County Office of Education
Eureka, CA
04.2001 - 06.2018
- Supported diverse educational settings, including Court & Community School, Independent Study, regional center, and juvenile hall classrooms, by adapting assistance to meet individual student needs.
- Supported Court & Community School, Independent Study, regional center, and juvenile hall classrooms, adapting assistance to diverse educational settings.
- Conducted student orientation and maintained attendance, credit records, and report cards, ensuring accurate documentation for academic progress.
- Conducted orientation for new students, copied and graded work, maintained attendance and credit records, and prepared report cards to ensure accurate documentation.
Education
High school diploma -
Hubbard High School
Hubbard, TXSkills
- Appointment Management
- Client Scheduling
- Administrative Support
- Documentation management
- Data Entry
- Workflow Optimization
- Process Improvement
- Patient care
- Personal care
- Crisis Management
- Health Compliance
- Infection prevention
- Client Support
- Client Relations
- Team Collaboration
- Communication Skills
- Organizational Skills
- Time Management
- Developmental disability support
- Student engagement
- Project Coordination
- Office Organization
Personal Information
Driving License: Driver's License
Certification
- Driver's License
- Life & Health Insurance License May 2025 to May 2027 I am licensed in the states of Mississippi and Tennessee
- First Aid Certification
- CPR Certification
Timeline
Secretary/Scheduler
MS Labor Consultants
08.2025 - 10.2026
Personal Care Assistant
Help At Home
08.2024 - 03.2025
Support Staff
Diane Cathey Center-Breaking Barriers
07.2019 - 08.2022
Instructional Aide
Humboldt County Office of Education
04.2001 - 06.2018
High school diploma -
Hubbard High School