Tracy Kleckner
Brunswick,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Order Management Coordinator
Turfcare Supply
08.2006 - Current
- Sent emails to communicate order status and informed customers of back-orders or shipping delays.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Liaised with management to resolve complex order issues and problems to maximize customer satisfaction.
- Navigated through several systems to build, track and monitor orders.
- Handled customer credit applications and partnered with credit manager for approval and account setup.
- Resolved order-related issues quickly and effectively by liaising with internal stakeholders such as finance, production, and shipping departments.
Office Assistant
Michele Kalapos, Co. LPA
04.2001 - 08.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support by copying, faxing, and filing documents in the courts.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Created and updated records and files to maintain document compliance.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
Education
High School Diploma -
North Royalton High School
North Royalton, OH06.1995
Skills
- Strong Organization
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Computer Skills
- Critical Thinking
Timeline
Order Management Coordinator
Turfcare Supply
08.2006 - Current
Office Assistant
Michele Kalapos, Co. LPA
04.2001 - 08.2006
High School Diploma -
North Royalton High School
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