Tracy Lemonde
Chicopee,MA
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
15
15
years of professional experience
Work History
Project Manager
Standard Electric
03.2017 - Current
- Commercial Lighting Team point person for all energy incentive projects
- Responsible for take-offs, job quoting, utility liaison, releasing of materials, rebate applications, warranty issues, invoicing and reconciliation
- Managed approximately 20 jobs across several different accounts at any given time, from end users to electricians and general contractors.
- Identified plans and resources required to meet project goals and objectives.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Project Manager
Specialty Lighting Group
01.2016 - 03.2017
- Maintained 5+ national accounts; responsibilities includes submittal packages, customer relations, creating quotes from drawings/take-offs, maintaining individual account spreadsheets, change orders and everything that has to do with shipping/returns of material.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
Project Manager
Capital Lighting
03.2012 - 12.2015
- Maintained 20+ national accounts, responsibilities included file maintenance, customer relations, AR/AP, individual lamp guide system (SRMS)
- Elevated to National Accounts Manager in projects department, responsibilities included all of above in addition to working with contractors, project management, surveys, drawings, rebates, and creating return on investments (ROI's) as well as quotes.
- Identified plans and resources required to meet project goals and objectives.
Head Server
HARTFORD FUNNY BONE
01.2009 - 01.2013
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Checked guests' identification before serving alcoholic beverages.
- Cultivated warm relationships with regular customers.
Education
BS - Business
Bay Path College
Longmeadow, MA01.2008
Skills
- Processes and procedures
- Purchasing and procurement
- Phone and Email Etiquette
- Document Management
- Stakeholder Communications
- Data review
Additional Information - Highlighted Skills
- MS Office
- Windows
- Eclipse Software
- Sales Development
- Technical Research
- Job Management Software
- Snap Count
- Quoting
- Customer Support
- Project Management
- Project Support/Coordination
- Liaison between business and Technical Staff
- Purchasing
- Training/Development
- Vendor Management
- Time Management/Scheduling
- Shipping/Receiving
Assessments
Project timeline management, Proficient, 02/01/20, Prioritizing and allocating time to effectively achieve project deliverables
Timeline
Project Manager
Standard Electric
03.2017 - Current
Project Manager
Specialty Lighting Group
01.2016 - 03.2017
Project Manager
Capital Lighting
03.2012 - 12.2015
Head Server
HARTFORD FUNNY BONE
01.2009 - 01.2013
BS - Business
Bay Path College
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