Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Work History
CMARC (Care Management for At Risk Children) Supervisor
9 Years 3 Months
Johnston County Public Health Department | 05.2017 - Current
Supervised a team of 4 Social Workers, 1 Registered Nurse, and 1 Spanish Interpreter that provide care management services to families with children Ages 0-5
Created a work environment in which employees feel supported, appreciated, advocated for, and held accountable for ensuring they are providing high quality and timely care management services that follow policy and best practice
Maintained accurate monthly data reports on team's performance
Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows which resulted in a team who consistently met all of their Medicaid Performance Measures
Wrote and was awarded multiple grants to start the first Diaper and pack & play bank in Johnston County
Served as the Co-Accreditation Chair for the Johnston County Public Health Department resulting in being Accredited with Honors in 2018 and Oct 2024
Collaborated with community partners to promote public health initiatives, outreach programs, and build up the services offered by CMARC
Was an active Epi Response team member that was part of the core response team during Covid-19 for contact tracing, testing, and vaccination clinics
Mentored newer supervisors fostering professional growth and skill development within the Public Health team
Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence
Child Placement Social Worker III
11 Years 10 Months
Johnston County Department of Social Services | 06.2005 - 04.2017
Provided case management services for a caseload of approximately sixteen to twenty-five children in foster care
Assessed situations to ensure that all safety concerns were addressed before children were reunited with their parents, and/or assessed relatives for possible placements
Maintained monthly face-to-face contact with birth parents, foster parents, foster children, and relatives to support family connections and address concerns
Facilitated and supervised visitations between parents and children, ensuring safe interactions and positive experiences during sibling visits
Partnered with parents, children, placement providers, and community agencies to collaboratively develop and implement effective care plans
Made referrals, located community resources, and offered support to party members to ensure that their needs were being met, and services were being provided
Prepared court reports and presented evidence in the form of testimony for the court
Viewed as a leader by peers and was frequently sought out by team members for guidance on their cases and called upon to problem solve, proofread court reports, assist with removals and visitations, and provide trainings
Assisted Deputy Director during Supervisor’s medical leaves while maintaining a challenging caseload with records that remained organized and documentation that remained accurate
Worked to boost morale of fellow coworkers to reduce burn out and turnover, and with the goal to increase productivity and team cohesion
Researched resources and shared with team members to improve services for the families we served
Youth Program Coordinator
9 Months
OutSmart In the Midlands, Inc. | 08.2004 - 05.2005
Completed 552-hour internship focused on providing support for LGBTQ youth.
OutSmart is a non-profit serving LGBTQ youth ages 16-22
Coordinated and co-facilitated weekly support group meetings, fostering a safe space for LGBTQ youth to share experiences and access support.
Collaborated with local community members to advocate for policies and resources benefiting LGBTQ youth.
Co-Presented suicide risk and mental health data at state conferences to include SC PH HIV/STD, NASW-SW, and SW-SRO and their impacts on LGBTQ youth
Case Manager
2 Months
OASIS | 03.2004 - 05.2004
OASIS (Opposing Abuse with Service, Information, and Shelter) is a non-profit serving person who have experienced Domestic Violence and/or Sexual Assault
Provided court advocacy and case management for 30 clients monthly, facilitating access to legal resources and support services
Co-facilitated support groups for women and children, alongside a life skills class, fostering a safe environment for healing and skill development
Collaborated with children’s programmer to deliver OASIS FOR KIDS, an educational outreach program raising awareness among elementary students about child sexual abuse prevention and awareness
Worked with the children’s programmer in presenting OASIS FOR KIDS, an educational outreach program for elementary students about child sexual abuse
Completed internship with 480 hours of hands-on experience in support services.
Discharge Planner
2 Months
Watauga Medical Center | 09.2002 - 11.2002
Dedicated 45 hours to volunteering in social services, providing critical support to patients and families during discharge planning
Served as Medical Social Worker, facilitating patient discharge planning utilizing SOAP notes
Coordinated patient discharge plans with multidisciplinary teams to ensure seamless transitions of care.
Assessed patient needs and developed tailored discharge instructions to enhance post-hospital recovery.
Facilitated communication between patients, families, and healthcare providers for effective discharge planning.
Education
Masters Degree - Social Work
University of South Carolina | Columbia, SC | 05-2005
GPA: 3.95
Bachelor of Science - Social Work, Psychology
Appalachian State University | Boone, NC | 05-2004
GPA: 3.66
Magna cum laude graduate
Awarded Who's Who Among Students in American Universities and Colleges 2003 and 2004
Recognized for Service and Academics in the School of Social Work in 2004
BSW Student Representative for the NASW-NC Board August 2003-May 2004.
AppState Student Orientation Leader Summer of 2002, and 2003
AppState Freshmen Seminar Peer Leader Fall 2002, Spring 2003, and Fall 2003
Skills
Staff management
Training and mentoring
Community Engagement
Data analysis
Customer service
Time management
Accomplishments
Nationally certified Car Seat Technician Spring 2014-Present
Awarded the NCPHA Outstanding Achievement Award for Social Work-2022
Certified Care Manager (CCM) May 2022-Present
Selected to serve on NCPHA SW-CETAC (Continuing Education and Training Advisory Committee) Jan 2023-Present
Affiliations
Junior Women's League of Johnston County (JWL)
Volunteer organization serving Johnston County
Currently the President Elect
Served as the Nomination Committee chair Spring 2024, 2025
Member since 2020
Recognized for volunteering 50+ hours for league years 2024 and 2026
Certification
Nationally Certified Car Seat Technician Spring 2014-Present
Completed UNC/NCPH Management and Supervision for Public Health Professionals Course in 2021
SPICE (Statewide Program for Infection and Control & Epidemiology) Certified January 2018
Member of the Junior Women’s League of Johnston County, 2020-present
Member of the Johnston County DSS Chapter of NCSSA 2010-2011
Graduated from the University of South Carolina with a GPA of 3.95
Graduated from Appalachian State University Magna Cum Laude (GPA 3.66) (Social Work GPA of 3.81)
Awarded Who’s Who Among Students in American Universities and Colleges 2003-2004
Recognized for Service and Academics in the School of Social Work in 2004
Assistant Director - Children Care Management at Interborough Developmental & Consultation CenterAssistant Director - Children Care Management at Interborough Developmental & Consultation Center
Supervisor, Bill Review Department, Risk Management at Publix Super Markets, Inc.Supervisor, Bill Review Department, Risk Management at Publix Super Markets, Inc.